Reviews Singapore Changi Airport

Reviews Singapore Changi Airport

4.2 from 213 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
4.2
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Rating
Dadderdude
3.5
Biz class check in T2 is automated and slow. Needed to show passport 6 (..) times from moment of check in and aircraft entry
Date
11.12.2019
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MrBrody420
3.8
Changi Airport when I arrived was very quiet, and poorly staffed in my opinion. Immigration was a timely process, much longer than usual. This congestion occurred purely because only two immigration officers were on duty, operating two stalls for 300 passengers. This may seem all bad but Changi Airport is a very lovely place, and has a wide range of food options as well as duty free items. In addition, the staff were very polite and friendly, making it one of my favourite Airports to travel to.
Date
04.12.2019
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Hans_Bru
4.5
Clearly one of the worlds best managed airports. Very spatious, very clear signs, very efficient immigration. WiFi though is very slow and limited in time. Even in Singapore Airlines T3 lounge it was very bad.
Date
16.11.2019
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KAZUSHI HARAGUCHI
4.3
During the night, BusinessClassLounge of Kris is not so good.
Shower room is small.
No food and only some drink
Date
05.11.2019
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Nolan Tianco
4.5
Great airport to transit at night. Terminal 3 is way better than any of the other terminals, lounges are located near each other and there are many themed retail and food outlets.

Passenger traffic gets light past 1AM, relatively still busy past midnight.
Date
25.10.2019
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clee722
4.5
The best airport in the world. This airport can do no wrong. You will be spoilt for choices when it comes to duty free shopping, culinary experiences, recreational activities and sightseeing (yes!!). It is a destination on its own, even for locals!
Date
18.10.2019
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ZHX1998415
4.7
WiFi ????????????,??????,????????????????????????,????????!??!
Date
03.10.2019
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Adrian Hazlehurst
3.7
After many trips to Singapore we had to queue for over an hour for immigration previously we were virtually straight through hoping it was a one off.Krisflyer lounge has become overcrowded but the service is still good. Still my favourite airport i am sure they will fix the immigration issue.
Date
31.08.2019
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ktombre
4.5
A very pleasant airport, one of the best in the world. Includes places for relaxing, wandering around, etc An excellent experience flying to, from, or through Singapore
Date
25.08.2019
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ruri61
4.7
1st time passing Terminal 4 and it surprise me as a low cost terminal .. there is no difference to the other 3 terminals.
Very convenience to check in using the self check in machine.
A lot of chair to sit while waiting and also a lot of food to choose.
Date
18.08.2019
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joshualuk
4.5
Immigration might took a while to go. However, all the airport amenities are just so good. I did managed to sleep well in their Snooze Lounge in Terminal 3. Therefore I do not feel too tired when I was on the flight. Their food option was good as well.
Date
18.08.2019
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RelsongJr
4.5
The immigration of arrival can be so crowded during peak time. But they have many counters to accommodate the peak time.
Date
24.07.2019
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PhilTaylor
4.5
Changi always a good Airport, easy to do almost anything you want here, Best Airport in Asia in my Opinion
Date
13.06.2019
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duncanwil
4.7
Oviously, I ahve not been to every airport on the planet and I never will but I have been to a lot, hundreds.

Changi has to be the best airport I currently know.

Immigration: easy
Security: very easy
Checking in: easy
Somewhere to sit: easy
wifi: easy ... very easy
Something to eat: easy
Something to buy: easy
Date
26.05.2019
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AkshayEd
4.5
The best airport in the world. Had a long layover at SIN, but never felt how the time flew when I was there. The airport is very beautiful, the facilities are the best I have seen. 5 out of 5! No wonder why it is ranked #1 consecutively.
Date
06.04.2019
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Oh Jia Jun
4.7
Changi Airport is still the best airport in the world. The colour scheme is nice, queue for immigration is very short, and Wi-Fi is blazing fast.
Date
30.03.2019
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Varun Naidu
3.3
Customer service at a few stores as well as security are poor and in need of training. Bad reflection of the excellent reputation Changi Airport prides itself in.

Terminal 4 toilets are very far apart.
Date
23.03.2019
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Varun Naidu
4
Terminal 4's customer service standard is a terrible reflection of Changi Airport's excellent service... Reduced from 5 stars to 4 stars.
Date
23.03.2019
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Nolan Tianco
4.3
Terminal 4 is full of automation and is pleasant to use. At odd hours, the shuttle bus isn't very frequent compared to the Skytrain, as the bus takes up to 30 minutes
Date
17.03.2019
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DadfromHazo
4.7
Transited through Singapore was a breeze, large spacious terminals with lots of interesting thing to look at apart from the retail services. Lots of things to keep you amused while waiting for you flight.
Date
13.03.2019
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PhilWright
3.7
Qantas told me lies re my luggage as it didn't transfer despite them telling me that it was when I specifically requested a check
Date
02.03.2019
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Scott Wersinger
4.3
A great airport! The only minor issue is that you have to get an individual code to use the free wi-fi. The process is automated, but you have to enter your passport number. Not at all a big deal, but I forgot to do it before leaving the secure area. When my ride wasn't there, I didn't have free wi-fi to check on things. I'm sure I could have found that somewhere else, but next time I'll remember to get my code earlier!
Date
17.02.2019
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Swan Sim Yeap
2.3
Usually am very impressed with Changi services. But on this occasion, the service with a wheelchair for my father was poor. One person came with a chair and was unable to take him to the next gate for procedural reasons, I guess it was because the next flight was in a different terminal. But they should have known that as we had pre-booked it with all the flight details. We had to go to a transfer counter at the other terminal. So, as the connection time was short, I ended up having to wheel him myself the rest of the way. And I had to get an airport wheelchair which was different to the aeroplane transfer wheelchair. Poor service. The passengers were already boarding by the time we arrived at the gate due to this delay.
Date
31.01.2019
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AkshayEd
4.3
The best airport I have been to! Had a long layover, it's very convenient with places to roam around, eat and take rest!
Date
17.01.2019
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Alex_Bransby
4.3
The greatest airport period. Everything from the next level facilities and services, the architecture, the transport and the shops and restaurants... this airport is top of the list, it's an inspiration to other airports...
Date
09.01.2019
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Muhammed Hamza Arslan
4.3
ABSOLUTELY THE NUMBER 1 in the world.. Is an airport able to leave you in awe each and every time? Yes it can if its Changi.
Date
29.12.2018
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sorinpro368
4.5
I can't disagree with Changi Airport being one of the best in world. It is very high class, with lots of nature, luxuries, but that of course doesn't come cheap, but I personally think you really get what you paid for with this airport. I really cannot disagree with this airport being called a tourist attraction itself, it really is a marvel of engineering, and effort.
Date
25.12.2018
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Alberto Ortega
4.5
By far the best ever airport, quick and smooth Immigration, lovely shops. The most helpful check in staff ever. Overall, very satisfied.
Date
17.11.2018
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Djwplane
4.3
Airport very quiet at 4.30 am. Shower at the Terminal 3 Transit Hotel greatly welcomed and at a good price. Inter-terminal transfer easy with the trains. Breakfast was enjoyed.
Date
27.10.2018
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Djwplane
4.3
Arrived at 4.30 am so the airport was waking up. Showers in the Transit Hotel Terminal 3 are a great way to refresh before onward flight. Very reasonably priced for thirty minutes. Food options limited at this time so opted for Burger King. Pleasant place for a three hour stopover.
Date
27.10.2018
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JJPHG
4.7
One of the best airports I have yet visited (if not the best). Loads to do, nicely set out, could easily spend a whole day exploring it
Date
25.10.2018
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ku3o
3.7
It's a beautiful airport, but security check-ins are located in-front of every gate. So it's impossible to buy a bottle of a water and bring it on board of an aircraft.
Date
24.10.2018
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Frank Brockhausen
4.7
Qatar is using the SATS Lounge which is much worser than the old Lounge they used last year. COLD food or empty food boxes
Date
23.10.2018
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Christopher Harris
4.5
From landing to in a taxi in 15 mins. Followed by another 20 mins to downtown. Simply the best airport in the world for it's efficiency and orderliness.
Date
18.09.2018
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Acidus
4.2
Nothing much to say about Changi.... it's the best airport! Clean, futuristic, awesome! So many things to do and see at Changi!
Date
28.08.2018
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Jasper
4.5
the swimmingpool in terminal 1 is easy to access (17sgd) and really nice to relax a bit for a long flight.
Date
08.08.2018
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JourneyingwithJosiah
4.5
Very smooth airport to transfer through! Very beautiful terminal an AC seems to be working very well. Good amount of food and retail also! Very positive experience.
Date
07.08.2018
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Owen Lam
5
THE WIFI HAS TO REGISTER THROUGH THE COUPUTER AT THE AIRPORT AND USING THE PASSPORT TO GET THE PASSWORD
Date
12.07.2018
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Peter Walters
3.8
A lovely airport to transit through however centralised security screening instead of at the gate would be great. Not sure why so many passport and boarding pass checks are necessary. Immigration on arrival tends to be very slow.
Date
25.06.2018
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swawif
4.2
If you're doing a connecting flight here. Be prepared to run, as terminals sometime could be separated by 20 minutes of walking
Date
05.06.2018
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BE
4.7
Singapore Air has adopted European style checkin arrangement for Econ class pax, i.e. only self-serve kiosk available for checkin and boarding pass/luggage tags printing.
Therefore no special requests nor change of seats/request for block seats could be made!
Date
30.05.2018
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Henrik Hansten
4.8
In genreal SIN is a good airport. However, honestly I do not understand why people are so excited and admiring of Changi airport. In my opinion SIN is an airport like any other, nothing that special, its just an airport. However, SIN has managed to make it's immigration and security check system a breeze. Overall, SIN is a well run airport, but nothing very special.
I did visit the SIA Kris Flyer Gold Lounge in T2. The food selection was good but the facilities were laking.
Date
20.05.2018
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XPinger
3
Still a great airport to transit through with so many facilities for the traveler 'killing time'from the butterfly park, through the snooze areas to the hotels/shower facilities.
Date
12.05.2018
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PiRad108
4.3
Changi Airport is so well laid out and the service is exceptional and the moment I started to look lost there was an assistant there asking if they could help
Date
04.05.2018
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Andrew Westwood
4
Getting a taxi from terminal 1 is a pain in the neck now having to go down multiple flights of stairs or moving walkway with trolley
Date
22.04.2018
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dgrutsch
4.7
Changi is just a great airport. Plenty of space to walk around, plenty of activities that can be done within the terminal, so it's hard to get bored at this airport.
Immigration was speedy as always.
Date
20.04.2018
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XPinger
4.2
Brilliant terminal / airport for transiting through. So calm and pleasing. Staff very helpful, security at the gate quick and efficient. The butterfly garden is particularly pleasing
Date
08.04.2018
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XPinger
3.8
See previous. Lovely airport to transit through with a lovely clean calm and relaxing atmosphere. Initially difficult to work out where you had deplaned and where you needed t go for your next flight but we hacked it!
Date
08.04.2018
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Andrew Westwood
2
Had to transfer from Terminal 4 to terminal 1. Not easy signs and information confusing.

Have to catch a bus to terminal 2 then walk from one end to the other, then catch train to Terminal 1. There are no signs to explain this.
Date
03.04.2018
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newtonn53
3.5
Don't know why but on arrival at SIN, all of us were herded into a security check. Shoes, belts, electronic equipment call passed through the X-ray machine. No explanation given. Baggage also very late, even mine marked Priority was almost the last to come through, 45 minutes after docking. Very Poor.
Date
16.03.2018
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