Reviews Moscow Sheremetyevo International Airport

Reviews Moscow Sheremetyevo International Airport

3.2 from 15 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.2
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Rating
Aitor12
4.8
Is far away from the center of Moscow. The airport has 5 enormous terminals with they are very bright with lot space and sitting areas. The check in is a bit caotic.
There are lot of food places.
But the immigration officials are pretty unfriendly.
Date
28.09.2019
Terminal signs & directions
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instapilotgram
4.5
Getting to SVo wery easy if yours flight will start at earle morning.BUT!!! Later you need check traffic jam on your way to Terminal by Yandex map(free app)
If you travelling at middle of the day or at evening-best way to get airport-Aeroexpress train.No taxi please.
Date
14.03.2019
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GeorgiiVS
4.3
Getting to the airport isn?t easy, because there are a lot of queues ? tragic is a very big issue there. Very long queues and not very easy to orientate in Check In Area, the airline did the best they could.
Date
30.10.2019
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Lnusa4
4.2
Immigration was fast, baggage claim even faster. Some walking distance from terminal to train station. Train service direct to city center and Metro, which is great.
Date
02.03.2019
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mikaeldahl
3.8
Kind of annoying that you have to re-security check and go through customs for layovers here, but otherwise great airport.
Date
07.05.2019
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GeorgiiVS
3.5
Getting to this airport is very difficult, a lot of queues on the airport land. Big lines at the check in, nobody managing! Very unfriendly staff at check in
Date
31.10.2019
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Lnusa4
3.3
Train connection from city, three security checks, but were quite fast. Passport control was fast, lots of shops and restaurants airside.
Date
02.03.2019
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frw_skylover
3.2
When we came in there were a lot of people in line to drop off their baggage. The weird thing is that they accept all the flights at all register desks, we had been standing there for more than hour
Date
30.11.2019
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Daniel56
3
There isn't have a place to smoke (for who's smoking), people smoking at the toilets but I don't recommend it.
Date
28.12.2019
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Ethan Perser
3
Getting to the airport isn?t easy, because there are a lot of queues ? tragic is a very big issue there. Very long queues and not very easy to orientate in Check In Area, the airline did the best they could.
Date
21.11.2019
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Kabasco
3
Average time to get from the plane outside the airport is 1+ hr. Absolutely no SkyPriority benefits on arrival. Frequent bus transfers from the plane.
Date
29.10.2019
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Bauman
2.3
Tiny. Crowdy. Can't login 2 devices to 1 phone number. Gate changed without announcement. Long bus haul from Terminal F to somewhere A or B. Queuing outside and then climbing dusty air-stairs to A330. Annoying and loud service - servicing drinks, then meal with drinks, then collecting the garbage 2 times, then tax-free carts again. All with long pauses that creates too much action for the entire flight duration giving you no personal time.
Date
29.08.2019
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escargotagile
2
The announcements never end - there's so much noise as they just NEVER STOP TALKING even for 10 seconds.
Date
17.08.2019
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Major Marcell
1.8
Airport stuff doesn't speak English, just gets louder if you don't understand what they want. Terminal F is a joke, people sitting on the stairs becauase there are only a few chairs, not enough flight information, many confused passangers
Date
11.06.2019
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Seoulin
1.7
It took us 2 hours from landing to pick up our baggage. No reasonable explanation just we were told that on Sunday evening it always goes that way.
Date
12.02.2019
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