Reviews Madrid Barajas Airport

Reviews Madrid Barajas Airport

3.5 from 29 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.5
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Rating
Fernando P Carvalho
4
Need to pay a supplement of ?3 to access/leave the airport using subway. The are few options in terms of food before security checkpoint.
Date
06.01.2020
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Embarcadero
4.5
Flew business on IB from MAD to LHR.

Check-in easy, fast track security a breeze. Getting from check in to gate took longer than the trip from Central Madrid to the airport.

IB Lounge in T4S is great. Trek to gate was 15 minutes from lounge. Boarding disorderly and took 20 minutes.
Date
18.11.2019
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paulregan
4
Nice lounge but very limited choice of food available. Perhaps it was because it was a Sunday but there were no hot dishes available - just sandwiches and salads
Date
01.10.2019
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Aitor12
4.3
There is a lot of people in the airport, but is a really nice and good airport with really good facilities.
Date
28.09.2019
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chlorofillo
4.8
The only reason I was here is because the flight stopped there. I was only really supposed to wait for my flight to JFK. It was nice, though.
Date
26.08.2019
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Javiskii
4
Terminals 1 and 2 are quite old and dark, but terminals 3 and 4 are simply fantastic, in fact, Terminal 4 is one of the best terminals I've ever flown from and into
Date
23.08.2019
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Krzysztof Sucharkiew
1.8
Po wyladowaniu w Madrycie na starym terminalu jest zle oznaczenie odbioru bagazy. Duza grupa ludzi wyszla z lotniska bez bagazu, musielismy szukac swojej bramki w ktorej czekaly nasze bagaze. Brak komunikacji na lotnisku po Angielsku jest wielkim problemem.
Date
27.07.2019
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Tomas
3.7
such a huge airport. If you are connecting you need a lot of time because some gates are miles away from the others. In some cases you check in at one end of the terminal but your gate is on the other end of that terminal and the walks can be about 20 minutes or more
Date
16.07.2019
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kiwimarq
4.5
Getting to the airport was easy with the Cercanias Train. Lounge was a bit overpopulated. Flight departed on time.
Date
10.07.2019
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vitichris
4.2
Regarding terminal 4 it takes fair amount of leg work if you are flying oput of 4S. Escalators + train + further escalators as well as long walk. Come with plenty of time
Date
10.06.2019
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maalesh
4
Nice airport with a lot of shops, but internet access is a real pain!
Date
29.05.2019
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Robert Revet
2.5
Terrible Security Control. I transport stemmcells which are a lifesaving medicine and they cannot be x-rayed.
Very incompetent security, police and AENA staff nearly made me miss my connection
Date
25.05.2019
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Juantemino
3.5
Terminal 4 and 4S are really impressive, not like the old rusty T1, T2 and T3. Its a bit uncomfortable but there are enough Food and retail services. The WiFi is decent but by far not the best. Almost anyone working at the airport speaks English properly and they just speak Spanish.
Date
25.05.2019
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somerandomcat
4.3
Madrid Barajas ( terminal 4 and 4s) is a really nice airport, the big windows let in a lot of natural light. I transfrered from terminal 4 to terminal 4s and the security check was very quick and smooth. Both terminals feel really nice, although most shops and restaurants are in terminal 4. The directions in the airport in T4 are printed on the floor which is very unusual.
Date
22.04.2019
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Hans_Bru
4.8
Especially T4 is an amazing place, nice design and thought through. Connecting to T2 by bus is a bit cumbersome, the terminal is also not as nice and dark.
Date
20.02.2019
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Alex_Bransby
4.5
Great airport, on the Madrid metro system, Terminal 4 has an amazing architectural design, however if you're in the satellite terminal you have to take a train which takes time, tho is way quicker than the equivalent in Heathrow. Some good facilities and nice staff, could be signposted a little better...
Date
09.01.2019
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AlexMolyavko
3.5
Got my toothpaste thrown away by security for being in non-transparent container. WTF?! Other than that, everything is good - and food and WiFi are excellent.
Date
29.11.2018
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vitichris
4
This is the old terminal and feels its age. It is suitable and bearable. I did enjoy the glider and model of the aiport, the kid playground must be fun -for them.

For avgeeks it does have good views of the runways.
Date
10.10.2018
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Dennis Bunnik
2.2
Worst large airport experience! Disorganised check in - boarding pass and check in person advised it was Terminal S - went there to discover it was the main terminal - only way back was as transit passenger so had to do security again. Very poor and confusing signage, unhelpful staff. No powerpoints in gate areas. Could not find non-Iberia business class lounge. Building looks beautiful but this is the worst organised airport I have ever experienced.
Date
09.04.2018
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Ro
1.8
The security check in this place was absolutely awful, they treated us very badly. Traveling with a small baby who did not get to sleep at all during the flight from Chile and only fell asleep when we land I did not wanted to wake her, and security was really nasty about it and did not let us pass with her in the pram. I thought this was quite silly since still we would have to pass through the screening gate, so what was the problem. Anyhow after that we got every bag checked. Very bad experience as in comparison with other contries.
Date
21.03.2018
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Marque73
4.8
Excellent facilities and restaurants. I do recomend to use the public transport to get to the airport. Very nice people.
Date
14.03.2018
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Pablo Hernandez
4.5
Muchas tiendas en la T4 cuando quieres ir a la zona de embarque, lo cual dificulta un poco encontrar tu puerta correspondiente.

Grandes vistas de la pista.
Date
28.01.2018
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jens
2.5
What a mess both inside and out
you walk for miles to find the car rental place from arrivals. ONce you get your car the road layout is confusing at best
Date
18.01.2018
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Gonzalo_Hernandez
1.7
Impresentable atencion al cliente. El vuelo ni siquiera aparecia en los monitores y las empleadas de informacion nos mandaron a paseo. Solo un guardia civil nos atendio decentemente. El vuelo salio finalmente con mas de 2 horas de retraso despues de cambiar la puerta de embarque 2 veces.
Date
08.01.2018
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MatheusFerreira
4.2
Provavelmente um dos melhores aeroportos europeus: Madrid/Barajas possui uma imensa estrutura, que oferece comodidade e seguranca a todos os passageiros.
Date
08.01.2018
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PHX2DCA
2.2
Terrible issues with passport control. Overcrowding, poor organization. I will choose to connect at other airports in the future.
Date
25.10.2017
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Maarten
2
Security was quite fast, but instructions in English were lacking. No smoking areas after security and toilets too crowded.
Date
08.10.2017
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Maurits Vink
2.2
Terminal 2 in bad shape. Almost no AC power plugs. Toilets in very bad condition and by far not enough of them. Signage is a mess too.
Date
23.09.2017
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HAMIDREZA
2.2
The flight arrived to Terminal two. One hours walk within all departure flights with no proper sign to find way out until reaching to car rental desk in Terminal 1 arrival hall.
Have been several time at Terminal 4 but if your destination is Madrid then it will be paint full to find way out from T2 where Norwegian flies.
Date
18.09.2017
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