Reviews Guangzhou Baiyun International Airport

Reviews Guangzhou Baiyun International Airport

3.3 from 16 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.3
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Rating
Terry Stokes
2.5
Security and customs processing is incredibly fast. only 20 minutes from terminal entry to international departure gate
Date
03.05.2017
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kunal singh
2.5
Immigration worst , be mindful if you have transit visa for 72 hours upon arrival they will further scrutinize you. have all the hotel details and return tickets ready .
please make sure that you dont pay too much for the taxi , we were charged 700 rmb to Hilton in Foshan which is like double price
Date
19.03.2017
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Christopher Harris
2.2
crazy lines to check-in and get thru security... basically have to cut and haggle to get anything done. Aircon intermittent.
Date
04.02.2017
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Metro Man
2.2
Guangzhhou Baiyun airport is a sprawling mess that is always overcrowded with aeroplanes. I use this airport at least twice a year, and rarely pull up at the aerobridge. Even on a long haul international flight, the 'plane stops on the apron, with passengers ferried to the correct terminal by shuttle bus.

When I was there last, the Wi-Fi required a Chinese mobile number to receive an access code, making it useless for foreigners.

The airport has a great number of overpriced shops and restaurants, which I would not bother visiting.

The saving grace is a connection to central Guangzhou by subway.
Date
05.06.2016
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ZhangDY
4.5
When I arrived at this airport after midnight, it seemed that the workers were not enough. I had to wait for my baggage for 1.5 hours. I was unhappy about this.
Date
17.04.2016
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Steve Dean
3.3
Even for transfer there is immigration bur even for Sky Priority it was a 25 minute queue, just not enough staff. Business lounge had no air conditioning and with outside temperature 28 degC it was like a oven inside. Power sockets are in the middle of the floor and people keep tripping over power cables.
Date
13.04.2016
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Mini Dragon
3.3
When I try to transfer from domestic to international flight, I have to leave the security zone and have security check again.
Date
25.03.2016
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Airport Wifi service
Chris
4.5
The flight parked very remote and all passengers need to sit and wait for the border medical control team removed some passengers from Ebola effected countries on this flight. We have been transferred to terminal building and stood on queue in a hot and opened air for 10 more minutes to hand the medical clearance form to the airport medical control team one by one... also no priority for business class passengers. Baggage was out so later, even it has the star alliance priority label on it.
Date
11.08.2015
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Nigel Stacey
4.2
Could not rate this airport to much as we were only transitting through on our way to Beijing from London Heathrow but found everything clean plenty of food and shops, plus the airport was bery spacious.
Date
25.05.2014
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jrkim
3.7
very huge but don't want to transfer at this airport again. hard to find wifi and the price in the airport is crazy expensive! and smoking room and toilet is not divided well so feel uncomfortable. there are no special things for long time transfer
Date
27.02.2014
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Airport Wifi service
Pavel Jiranek
2.3
Have to react to Piotrek's comment.
Totally agree. Lot of walking then you find 1 ATM - out of order! Unbelieveable.
Date
15.12.2013
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Aleksei Ibragimov
4.7
Big and clean airport. But it seemed like as a little old. Many bistro's inside, my Starbucks is also present.
Date
23.11.2013
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Pavel Jiranek
2.7
Not very friendly airport. Huge, boring, not enough service here.
Date
29.07.2013
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Kenny K
3.2
U hv 2 exit immigration 2 change flights
Date
23.07.2012
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Luc van Cassere
4
Very good decorated. I hated the bus trip to the plane.
Date
23.03.2012
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Jesse Tong
2.7
Large and confusing to navigate.
Date
20.01.2012
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Airport Wifi service
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