Reviews Delhi Indira Gandhi International Airport

Reviews Delhi Indira Gandhi International Airport

3.4 from 59 reviews
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Terminal signs & directions
Terminal cleanliness
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Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.4
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SaiPrasanth
4.7
Delhi's Indira Gandhi International airport is the best airport in india. Especially the Terminal 3 . it can handle even high passenger loads at times.
Date
09.10.2019
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atirav
2.5
The airport is clean, and has new duty free. Though the lounges are in pathetic shape. Apart from if you fly emirates.
Date
21.02.2019
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Rupert Moor
2
Oh My! Transferring International to domestic was quite simply the worst experience if an airport I have ever had!! A total nightmare. And I've worked in the industry for over 30 years! You must allow a minimum of 2-3 hours to make the journey from aircraft to aircraft.
Date
18.02.2019
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Rupert Moor
2.5
Although some parts of the airport are decent enough (Holiday Inn Express in the terminal for example), the check-in process can be horrendous, and security took 45 minutes to navigate.
Date
18.02.2019
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Nipuna Dodantenna
4.2
We weren't deplaned at DEL and continued to Srinagar on the same plane. So nothing much to say about DEL. Was kept in a remote stand until the other passengers drplaned and boarded. But no wifi nearby. Boarding check was done onboard.
Date
26.10.2018
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Nipuna Dodantenna
4.5
Since this is a domestic transfer, we didn't have to go through the immigration and check-in which is not good at DEL usually. Gates facilities are great with having sleeping seats. Providing a great experience to passengers. And have no restrictions for photography. Have a good view of the runway giving a great opportunity for aviation enthusiasts to see airport activities. Only draw back is WiFi only lasts 45 minutes, leaving transit passengers without connectivity after 45 minutes.

Food and beverages are expensive.
Date
26.10.2018
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Nipuna Dodantenna
4.5
Only encountered with the boarding check. Done without deplaning, which was a good experience. Other than that since it was a remote stand we were kept holding, there were no wifi nearby
Date
26.10.2018
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vu3wps
4.7
IGI is the best airport in the country now best in the world, but I have reduced one star just because the airline didn't get a direct port access, instead we had to travel by bus.
Date
18.10.2018
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gabrielde5
4
Very nice and clean airport. I was not able to connect to WiFi perhaps locals can. Food offer is limited for such a big airport but fair. Very nice lounges available where good Indian food is served. Going through customs is a nightmare but I guess that appliers to other airports in India not just Indira Gandhi. Getting to the airport is an adventure as traffic in India is very unique to say the least.
Date
14.08.2018
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fle72
3.2
Terminal 1D is rather simple, however all necessary facilities are available. The men?s room could be a bit cleaner and less smelly... everything else was in a good state. I was not able to use any of the WiFi offerings as I never received the required PIN by SMS.
Date
14.08.2018
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Lars Nesset Romundstad
1.8
Beeing a wheelchair user, connecting through this airport is a nightmare. Mandatory assistance, that have to take you to your next gate, despite departure time beeing far away. Private wheelchair is also impossible to use, due to security reasons. Paranoid, not very service minded airport.
Date
11.08.2018
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Notaregular
3.5
Immigration for Business Class Passengers rejects e-Visa passengers as they are required to use e-Visa desk, ending up in long mixed-class Queues.
Date
11.09.2017
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kunal singh
4.5
you cant get free wifi unless you have indian mobile number whuich is shame keeping the number of foreigners passing through the port, also keep sufficient buffer while taking the flights as it is a big airport .
Date
28.06.2017
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Edward
3.8
The shops, restaurants and lounge are all very good! The queues however for both check-in and security were far below average. Overall a good airport.
Date
07.05.2017
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MARCO ATTILIO
2.2
Un aeroporto che rispecchia la citta: e una capitale di una nazione ricca e sviluppata, addirittura con la bomba atomica, ma non ha nulla di cio che dovrebbe avere la capitale di una nazione del genere
Date
04.02.2017
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Jim Tyler
3.2
If you can get through to departures, it is a good airport (with smoking rooms) but if there are many hours between your flights, you will have to go outside and will not be allowed back in until 5 or 6 hours before your next flight and then you will still have to wait for the check-in counter to open before you can get rid of your case which you will have had to collect after your previous flight.
Date
17.12.2016
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LUIS F AREVALO
2.5
All of this airport is a mess. Huge and new but maintenance is terrible. Roofs are already falling, bathrooms are dirty and crowded, food is poor, AC is a dismal... As India, nothing works properly.
Date
23.11.2016
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Stefan
2
Mobile Boarding Cards not allowed there, people taking you to aiport are not allowed to enter terminal in order to say goodbye, long waiting time at security check and migration. In general lots of bureaucracy. Where else do boarding cards get a stamp after security check?
Date
14.11.2016
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Sean Lucas
1.7
Security here is a fiasco staffed by brain-dead security personnel! Facilites are minimal and typically over-priced tat for sale.
Date
01.11.2016
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Srijit Mukherjee
4.5
T-3 is always a delight. Though there were minor glitches in the baggage claim with the conveyor coming to a random halt. The overall experience was nice !
Date
05.07.2016
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Srijit Mukherjee
4.7
T-3 is always a great terminal to fly from. The transit from AI 763 was smooth and I enjoyed a good breakfast at a costa coffee outlet near gate 30.
Date
05.07.2016
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Srijit Mukherjee
3.5
T1 is crowded, the lines exceed 100 people at a time.. The check in lines are a pain and the shuttles from T3 are not always available with passengers paying upto 600 Rupees to shuttle between the terminals. Bad, GMR Bad !
Date
05.07.2016
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Linesh Shah
4.2
https://www.facebook.com/groups/suratwants2fly/
@wwwasurat
5.5 million population diamond n textile hub 4th fastest growing city smart city by IBM / MICROSOFT
SURAT/VASU ( F-VASU1) need more flights gor domestic n international air connectivity
Date
18.03.2016
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Cpt. Andrew Jones
3.7
Was very surprised by this airport honestly. It's a very nice terminal. The one thing that is different, is the amount of security this airport has! Our taxi was sniffed by dogs, then you had to prove that you were flying to the military in order to step foot into the check in area, which is fine, but family aren't able to come in and say goodbye! Then of course you go through you normal security checkpoint. But that's not all. When I got to the gate, you had to basically go through security again and then you were trapped into this area until boarding and then you board. That's very different to me with all that security, but It can be a very good thing! Just allow yourself that extra time to go through security if flying United Airlines!
Date
01.03.2016
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Abhishek Biswas
2.3
Terminal 1 is overcrowded. They must move an airline to T3 or reopen old T2. No place to seat. Security check takes more than an hr.
Date
23.02.2016
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Pranav Jetley
4.2
No separate check in line for web check ins made the waiting annoying. Apart from that, a good experience.
Date
28.12.2015
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Amrut
3
Swanky airport. But such crappy wiFi system. You need an Indian number to activate WiFi on any device. How stupid is it.
Date
21.12.2015
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Pawel Biernacki
1.7
Where do I start? Arrived late at night with friends whose flight was 4 hours before mine. I was not admitted to the terminal. I begged my way in through the visitors' lounge. It's the first airport where I saw a rule like that, which results in people sleeping on the ground in front of the airport - unbelievable!
Check-in was rather smooth and unproblematic (Turkish Airlines).
Passport control took over 45 minutes! To leave the country! Perhaps they should have separate queues for Indians and foreign, as I spent there maybe a minute, while Indians on average about 5-10. Security check was chaotic and the whole stay at the airport is about collecting stamps. I was checked: at the entrance, at the passport control, at the security check, at the gate, in the bridge to the plane... Horrible!
As for the facilities there is a zone with shops and restaurants, but nothing really outstanding. Once you leave it, there are only some shady cafes (mind that prices are given without taxes!). Dirty carpet-like thing covers floors.
No free WiFi, typical for India.
I don't understand how this airport can boast that they are the Number One Airport in the world...
Date
15.10.2015
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Atul Kapoor
4.5
One of the best Airport in the world with amenities and facilities for all. Staff is very cooperative and cordial. With linkage of Metro service and taxi services like Uber commuting to city is very comfortable. The decor and ambience of airport interiors are breath taking and very Indian. On the best priced Delhi Duty free and amazing services. Food restaurants are as well a must visit. Overall awesome experience always.
Date
27.06.2015
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Sudeep Roni
2.8
Although Delhi Airport is rated the best amongst other airports in Asia. There r some draw backs. Lack of im-migration forms in dest compels the travellers to either returb back to the aircraft and ask crew for forms or beg the travellers for an extra form. Otehr faciltiies are good anyways.
Date
09.05.2015
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Nicolas
4.7
One of the newest airport. It is very clean. Toilets are very clean also. Security check is intense but it makes you feel safer. As about food you can find everything, from very cheap fast food or Indian food to restaurant style. The bad thing is the WiFi. It is not free as in Mumbai and sometimes the message that they send you to activate the 45min free use is not arriving. Also when it works the connection is quite slow.
Date
27.04.2015
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Jasjeet Singh Bajwa
4.3
Amazing...very well planned... Ambiance is very nice. Very vibrant. Also liked the availability of coffee shops, eateries, and other shops at arrivals. Connectivity from domestic to domestic and Domestic to International is seamless and from airport to city was excellent with Airport express, pre paid taxis, every thing is well planned.
Date
09.04.2015
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Sachin Jha
4.7
Delhi Airport domestic flights, in this case Indigo is parked in Indigo bay and after getting down we are moved on bus to terminal. Terminal facilities are good but T3 terminal is better.
Delhi is one the busiest airport in India and we can make out from the traffic on taxi way and runway. However, flight landing / take off clearance are on time if weather permits. Traveling to and from Delhi is tricky during winter season especially early morning and evening due to fog. Although our flight took off with visibility of 800 meters, travelers with tight scheduled are advised to book flights accordingly.
Pre-paid taxi is advised for moving out from airport. If you have landed in T3 check out for metro express line for faster, safer travel towards New Delhi railway station.
Date
28.03.2015
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TheJayTii
4.8
A very nice and mordern airport, though one has to walk a lot to reach everything. Domestic Terminal as well as T3 have very clean facilities.
The Domestic Terminal is very noisy, whereas T3 is one of the best airport terminals I have ever been to.
Date
17.03.2015
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Manish
4
Flew out of T3 for the first time. It is as every modern airport should be. Huge, clean, spacious, PRIVATE OPERATED, not government crap!

So everything WORKS!!'

Like Delhi, Bombay new T3 is out of this world. So glad Bombay has for once a decent public facility.
Date
18.02.2015
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Saurabh Sharma
4.5
One the best airports with fast baggage handling. Out of Airport in 15 min while coming from international flight.
Lounges are excellent. Wide variety of food and drinks with free wifi. Silent airport is one of the unique features of this airport.
Date
02.02.2015
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Lone_traveller
3.7
Good airport with nice food choices, and good duty free. They have a shop-collect option.
Immigration is quick too, security check can have a bit of queue.
wifi is free only for 45 mins
Taxi services are well-organised
Date
08.01.2015
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Anindya Banerjee
3.8
It's a big airport. So keep some time in hand to move from Immigration to your designated gate. And that goes for both, domestic and international travel.

There are enough recliners, low chairs for you to sleep if you have a lot of time between connecting flights. Worst case, scenario, there are lots of hotels at the aero-city.
Date
29.12.2014
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Piotr
1.7
Delhi is not a bad airport as a building however the way the the airport functions is terrible. You will not be admitted to check-in area in less than 6 hours before departure - so you need to wait outside the airport till your time comes. There are also numerous security and control checks where you need to collect stamps (stamped on your ticket or on luggage tag) and most of these checks does not make sense - ex one person checks you before you can get to final departure zone, one check exactly the same before you enter the plane and one checks the same in the plane. All the stuff in the airport seems to only care about stamps you collect.
On top of everything I was scammed in Costa Coffee - I placed an order to discover later that the restaurant's staff deliberately added some items and changed quantities. Since I paid with credit card it was not reimbursable.
Anyway I was not really happy in this airport
Date
23.11.2014
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Sanjay AJ
2.2
The domestic terminals for LCCs don't have ATMs and airport staff are callous and unhelpful. Travelling via Delhi isn't so painful as long as one doesn't step in to the terminals. Ever since it's privatization back in 2006 it has improved marginally but I still wouldn't recommend flying through Delhi. It's a godforsaken hellhole.
Date
25.10.2014
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Ryesh'er D'souza
3.3
Very spaced out airport which gives connecting passengers a wonderful 180 degree view and an opportunity to plane spot and have a jolly good stroll across the airport. The vast size has its benefits..More shops and restaurants ! Perfect to spend a couple of hours strolling into shops and building an appetite and then dining on some delicious meals before boarding your flight. A definite must visit.
Date
20.10.2014
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Bharat Chandra
4.3
Indira Gandhi International Airport was a fantastic airport.The system of Check-in, Security check was nice.It was done in a systematic way.The price of food was also less as compared to other airports.Overall, it was well equipped.I had a fantastic experience so I recommend the you too visit that airport and have a nice experience.
Date
11.09.2014
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Mohammed Afzal
4.5
IGI Airport is now well equiped [Terminal 3] . all facility are ther like WI-FI , Food Court , Duty Free mall , Lounge , Free Food ,..
This airport is hub for Air India ..
Our IGI airport is best .. !
by an a Indian
Date
31.07.2014
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Abhi
4.2
Terminal 3 is really world class. Fast check-ins and security. Also immigration counters are well good in numbers. Duty free shops have a great product line up. Overall experience awesome.
Eatery shops were also diverse and not very expensive.
Date
07.04.2014
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Jon
2.2
Security stole various things from my hand luggage that KTM let through. (5 cigarette lighters and an empty bullet casing). Huge queues to get through security even though only in transit. Had no such problems at Chennai.
Date
27.01.2014
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Gagandeep Singh Multani
2.7
arrival hall of T1 is not good..
Date
12.11.2013
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Rohan Paliwal
2.2
Horrible experience with AIR INDIA, But Airport is very well maintained and improved
Date
09.09.2013
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TAI KIM SENG
2
A very nice airport, quite similar to our Changi Airport.
Date
02.09.2013
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Claire Disney
1.7
Really really hated this airport, didnt have a work ATM at the time, the staff were deeply unpleasant, literally my least favourite airport I have ever been to
Date
12.07.2013
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Ula
1.5
Great modern airport with many shops but the food court (located upstairs) should be a bit more tidy...
Date
26.04.2013
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