Reviews Bucharest Henri Coanda International Airport

Reviews Bucharest Henri Coanda International Airport

3.2 from 64 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.2
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Andy
5
I fly here at least once a month, and it feels as though they are improving just a little bit every time. It's my home airport and a very good one objectively speaking as well. It's now very spacious and welcoming.
Date
27.04.2015
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Andrey Shchurkov
4.8
Not too big, not too small, cheap enough food, lot of shops.
Date
21.10.2013
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Simina Sav
4.7
Very good airport, fast baggage drop-off, security and passport check, good facilities all over the place.
Date
11.03.2016
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SABOU
4.7
I am traveling a lot from Bucharest Otopeni Airport for business purpose. I think is a really nice airport. It is easy to make the check in and security check. There is a really good duty free shop in the terminal. There are a little bit high prices but unfortunately this is the same situation nowadays at all airports. I definitely recommend.
Date
08.11.2015
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defence
4.5
With the recent upgrades, OTP is now quite a good airport. Tip: go for the new wing or the departures terminal for the security check, there is no queue and you will pass very fast. Also, there is a touch screen system for ordering a legitimate taxi.
Date
15.09.2013
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Joan
4.5
Very good. 2 years ago, this was ugly but now is excellent. Bucharest is new now because there is the Airport of Henri Coanda. Es muy bueno y es mas nuevo que hace dos anos. Me gusta su nueva tecnologia y su sistema de catering
Date
25.07.2014
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Dragos
4.5
A very busy airport in the morning (from 6 to 9). Long queues at check-in (better to do it on line or as self service kiosks) and security.
Date
24.01.2019
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Alin Apostol
4.3
With the new finished terminal in 2011 and the another to be finished by the end of 2012, Otopeni Airport was truly improved. Waiting time for luggages is now under 10 minutes. Cues actually don't exist and you can find whatever you need in the area
Date
16.01.2012
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Florin Munteanu
4.3
Everything is better now in the Bucharest Airport. Everything is clear and simple. Now you can order a taxi in a correct way! You can also find a direct train to the Main Train Station of Bucharest! The stuff is friendly and speak English very well...
Date
29.04.2014
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Michele Rossi
4.3
Un buon aeroporto molto comodo non troppo distante dal centro di Bucuresti! Dotato di ogni comFort, pulito e sicuro! Bellissimoooooooooooo!!!!!!!!!!!!!!!
Il caffe Lavazza sito alle psrtenze ha dei prezzi assurdi!
Date
02.11.2014
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Vlad
4.3
The airport is ok, except the fact that the WiFi is sometimes a bit slow and is not working properly.
The most horrible thing about this airport is the transport, you have very few facilities to get to the city, just two buses (780 and 783) and cabs/uber or the personal car. The transport to it is just terrible!
Date
15.11.2016
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Florin
4.3
My luggage arrived only in the evening. Got it out without any hassle. Did not want to wait for delivery next day.
Date
27.12.2012
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James Threlfall
4.2
Free wifi. Very clean. Modern and not too busy.
Currency exchange before security (buy in small quantities as exchange rate is better and available everywhere in bucharest).
Do not accept more than 50 leu on a taxi into bucharest. Taxi Ticket system can be confusing and unlike me, use a taxi that uses a meter and doesn't offer a false fixed price. I was charged nearly 4x the normal rate. Taxi drivers WILL rip you off remorsefully in bucharest, but they are still cheap. Next time I will arrive by bus into bucharest.
Date
26.10.2014
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Andy
4
With the expansions, it's gotten notably better.
Date
25.07.2013
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Andy
4
In recent years, this airport had undergone some major development works, and it really is getting better and better.
Date
01.07.2012
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Andy
4
Actually very nice after the enlargement this year. They're adding an extension to the Departures terminal next year which will double passenger capacity and will improve the overall quality of the airport.
Date
14.11.2011
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Elly Campeanu
3.8
very bad parking! We spent 2 hours to get out from the airport with the car. there was a 'traffic-jam' inside the underground parking place.
Date
14.06.2012
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Dragos
3.8
Surprised to have free WiFi internet connection.
Date
21.04.2013
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Lichinga
3.8
Prices of all products wthin the airport facilities are simply out of control. And I not refer to the usuall odd prices charged for foods and drinks at any airport, but in the case of Bucarest even prices of local foods and artcrafts are senseless
Date
23.09.2014
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Teodor Croitoru
3.8
Bucharest Henri Coanda airport is very small and the arrival gate is quite small. Sometimes the immigration officers could be quite intimidating but it?s not to be scared off as well to Albert is very clean and there is are very good collection conveyor belts for bags
Date
28.05.2019
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MIKE
3.7
very good flight ! no turbulence !
Date
29.08.2011
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clau
3.7
I really wish I could have an easy transfer from an international to a domestic flight without having to go through security and change terminals. Plus, the domestic departure area is pretty basic, lacks lounges, entertainment, eateries, gift shops...
Date
22.02.2015
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MIKE
3.7
i stayed 30 minutes for the lugagges, and the flight was 50 minutes !
Date
06.10.2011
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Nemanja Shukalo
3.7
Even though Bucharest airport has a terminal extension that's quite nice and modern, problem is that the building itself is quite narrow with limited plugs and seats. All this combined creates a rather crowded feeling making the whole experience quite unpleasant.

Also, for its offer, the airport is quite expensive.

If you are a smoker you have nothing to worry about. There are at least 4 smoking rooms.
Date
05.07.2018
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Vetle
3.5
I liked the airport quite much. Checkin and passport control is fast and the airport is well organised. The only thing i dislike is the prices. They?re extremely high compared to Bucharest in general.
Date
17.11.2014
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Cristi
3.5
Good thing about this airport is that from terminal gate to boarding gate it's a relatively short distance. Didn't like the passport check area..way too small for the needs. Needs expansion asap.
Date
22.05.2017
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bogdymol
3.5
No free wi-fi inside the airport :(
Date
19.02.2013
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sorinpro368
3.5
It's a good airport if you do not mind luxuries. Staff are friendly there, security check was ok, and the airport itself isn't bad for a person who doesn't need high luxuries
Date
25.12.2018
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James malloy
3.3
I've used this airport countless times, airport is trying to modernise, but yet. the airport doesn't have ATM beyond security and passport checks in departures, and still, if you like to buy from duty free stores. they will only accept Euro, or debit/credit cards. and yet Romania official currency is Romanian Lei.
Date
06.03.2017
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Cristi
3.3
Traffic figures seems to grow fast. Arrival passport control area needs more desks and queuing space (4 aren't enough + there is not enough room to wait..place gets jam packed). Escalator to passport control area wasn't working either.. many steps to climb carrying a child. Maintenance seems to be lacking in some other areas as well like toilets, hanging wires, damaged floors, broken x-ray machines, dated pay for parking machines etc.. Management should walk around more often and observe(+ correct) these things.
Date
12.10.2016
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tejasitraj
3.3
There are good food and drink services in the terminal. The check in is extremely disorganised with no queues whatsoever. Security and immigration is always busy but moving fast.
Date
31.08.2017
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Andrejs Visockis
3.3
The layout of the airport is somewhat unusual since instead of having terminals 1 and 2, it has a departure terminal and an arrivals terminal. Getting to and from the city takes time but the coming metro connection should speed it up in the future. Note that most smoking facilities on the inside will require you to buy pretty expensive drinks. But all in all, an ok and easy to navigate airport.
Date
14.01.2019
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ZOD
3.3
Nice Duty Free - both in arivales and departures, But you can pay only with Euro.
There in no Louge for priority pass
Date
23.12.2015
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DylanO
3.3
Henri Coanda or Otopeni is a compact airport with all you need, easy to get to and has good amenities etc, but is bursting at the seams in terms of coping with volume and capacity. If you get to the airport for an early red eye flight then normally the experience is ok, middle of the day can get a bit testing. Simply the airport is handling a volume of traffic now that seems a little more than it was designed for. In ten years it has seen passengers go from 3 million a year to nearly 13 million. There are plans to build a new terminal underway though. In general nice and functional, has all you need but can get busy.
Date
30.12.2018
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Robert Krause
3.2
OTP is a small international airport. Ways inside the Terminal are short, and there are no long waiting times at the security and passport control.
Staff is not very friendly.
Several restaurants are available in the security area. There are 2 smoking areas, not including the one in the lounges.
Date
14.04.2017
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James malloy
3.2
I've been travelling from Bucharest airport for many years, I personally feel it one of the worse airports, from eating facilities to claiming baggage, the airport is basic compared to many other modern European countries airports, from resting areas, and few duty free stores and not very large selective of eating establishments, and even though I'm aware Romania shall be joining the Euro is the coming years, and Romania still use their Rom Lei, but if you would like to buy from the duty free stores, they will only accept Euros or credit cards/debit cards, even though country still use ROM Lei... So if plan on buying from the duty free shops (what little they have) it's always handy to take some Euros in cash..
Date
26.04.2015
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Lucie Barber
3.2
compare to other 3* facilities in Bucharest the airport is ok,but would not like to spend there more than 2 hours...
Date
03.01.2012
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Valentin Despa
3
Very poor organisation. Tarffic jams inside the parking area!
Date
11.08.2012
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John
3
Nice airport. Had a flight departing about 6 AM... a little chaotic standing around waiting for the check-in desks waiting to be announced, but once it was posted, it went smoothly. Fast security and passport control. Nice duty free shop, couldn't connect to wifi.
Date
12.10.2014
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MihaiA
3
I've been traveling to and from this airport a lot. I have to admit that it has improved a lot over the years. Last time I've been there over a year ago, so it might be even better now. Anyway I want to tell that it's still quite difficult to get to the airport from the city. The best connection now is the rail from the North Station, even for that you have to change to a shuttle. Another oddity at the airport is that the check-in is flight specific. If you get to the airport early and your specific flight is not up for check-in, you just can't go to any counter of your airline and check-in, you actually have to wait for your specific flight to be up.
Anyway, the food there is better now and cheaper and the WiFi is good, airport workers are polite and listen to your needs. At peak hours, the ckeck-in area can get quite crowded.
Date
10.06.2014
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Ben FN
3
For now it's a 3 star but i see thay are working on it and from what i see it will certainly become atleast 4star.
Date
12.08.2011
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MaciekH
3
Expensive food and other shops at the airport. Expensive food and other shops at the airport. Expensive food and other shops at the airport. Expensive food and other shops at the airport. Expensive food and other shops at the airport. Expensive food and other shops at the airport. Expensive food and other shops at the airport. Expensive food and other shops at the airport. Expensive food and other shops at the airport.
Date
08.05.2014
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Runway25
2.8
There are separate terminals for arrivals and departures. They are modern and clean. But there may be queues at the passport control (15 min for me) and at the booth where to buy the bus ticket (30 minutes for me) ! The return ticket costs 8,60 leva - ask for your change. The bus ride to the city center can last from 45 min to 1 hour.
Date
23.09.2017
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James malloy
2.8
I've been using this airport for years, (decades) and even though airport strives, but in the duty free stores, you only can purchase duty free items in Euro's if paying by cash and they won't accept Romanian lei,
Date
20.12.2016
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sorinpro368
2.8
Bucharest Airport isn't large and doesn't offer so many luxuries unlike some of the best airports in the world. I didn't really care about the luxuries, but I do care about my experience, which was overall pretty good. I've been to this airport many times, so I know it pretty well.
Date
25.12.2018
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clau
2.7
Security control is disastrous. At busy times, queues are more than 50m long. There is no priority queue for frequent flyers or for short connection times. If you ask security staff politely, they tell you to check that everyone in front of you in the queue is fine with you jumping ahead.
The domestic departures section is really sad: one small ordinary duty-free, a tiny overly priced cafe with rubbish sandwiches, a large smoking lounge whose doors are always left open even by staff (filling the rest of the building with smoke), and no business lounge (only a VIP lounge, which is accessible only if you are accompanied by a member of staff).
Date
29.12.2016
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Dominik
2.5
Check-in area should be improved, otherwise efficient and pleasant.
Date
01.11.2011
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Wally
2.5
Business lounge very hot and uncomfortable
Date
13.04.2013
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James malloy
2.5
Considering Bucharest airport is their main international airport, is is basic compared to many other European airports, I recently arrived at the airport, our flight arrived few minutes ahead of schedule at 00:45 and then we had to wait 15-20 minutes on the plane for the bus to transfer us to the arrival terminal, then we had 20--30minute wait queuing for passport processing, about 200-300 passengers in passport area waiting to be processed by 4-5 passport officials, then when went to collect our baggage, the flight no or where flight came from wasn't displayed and no officials to tell us or inform us which belt our baggage was on, many of us had to locate our own baggage, I've used this airport 30 plus time over the past 20 years, and from my personal experience arriving and traveling from is a basi airport, many staff members don't seem to care, poorly organised and basic facilities, even the duty free, passengers can't use Romania Lei cash to buy duty free items, so if you don't have Euros or bebit/credit cards, you can't buy duty free items, and again, everything is over priced..
Date
18.12.2016
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Florin Munteanu
2.5
The airport is now quite good. You can find almost everything you want, order a legitimate taxi and you can also find a direct train line to the main train station of Bucharest.
Date
01.02.2014
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