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Reviews Atlanta Hartsfield-Jackson International Airport

Reviews Atlanta Hartsfield-Jackson International Airport

3.4 from 57 reviews
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3.4
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brewcrew25
4.5
Once again only complaint was it?s sometimes very tough to navigate, luckily I had a lot of time on my connection. Nice, clean, pleasant staff. Lots of shops and restaurants. Make sure to get to your gate THEN explore or you probably will miss your connection.
Date
28.09.2019
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theweavers77
4
Very busy airport on this day. Flights on time without incidents. Spent a little time in Delta lounge to grab a quick bite prior to flight.
Date
06.06.2019
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mkortvely
2.5
Landed on time, sat on the taxiway 20 minutes between 2 active runways waiting for a gate. Waited over 30 minutes for our luggage to get to the carousal, the forever tram ride from baggage claim to the rental car facility. This airport SUCKS.
Date
24.05.2019
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arronk93
3.7
Inbound flight to ATL on March 22nd 2019, the walk from the arrival gate in Concourse F to immigration was pretty short but it took an hour waiting in line to get to an immigration officer. Among the 15+ immigration desks I could see from where I was standing, only 6-7 were open and in use. Another passenger got sick while at the immigration desk so that desk needed to be closed and cleaned. It then took the officer 10-15 minutes to be operational again at another desk. The baggage carousel was empty and my suitcase was resting on the floor next to the baggage belt due to the slow pace through immigration.

If you aren't familiar with the Atlanta area, getting to the international terminal can be tricky. On the flight out on April 1st 2019, the departure area of the international terminal was very quiet, I completed the bag drop, passed through security and got to my gate in Concourse E in 10-15 minutes! WiFi at the gate did not connect but otherwise a great departure experience! A great airport but I wish immigration went more quickly!
Date
05.04.2019
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Ewout Van de Genachte
3.5
Wi-Fi for some reason only available in restrooms. Anywhere else, the network shows up, it is possible to connect to it, but you still don't have an internet connection.
Date
27.01.2019
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Michael_KATL_Spotter
4.3
Atlanta Airport (KATL/ATL) is an amazing airport for travelers to go past as it is usually clean. Most, if not, all workers are there to help!
Date
02.01.2019
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Corky
4.7
Getting through the airport was easy. Having the TSA precheck helped make it faster. A lot of people but not overcrowded.
Date
26.12.2018
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Christopher Harris
3.2
Disappointing Delta Sky Club... limited food and drink selection at Delta's hubm, that doesn't make sense.
Date
22.08.2018
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Christopher Harris
3.3
Delta Sky Club in a hub like ATL has to be better. Food and drink selection was very limited, especial
Date
22.08.2018
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croctravel
4.5
Precheck is fast, checkin is fast, getting to the gate is fast - this airport is efficient as heck (25min door to gate while checking bags)
Date
04.07.2018
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kiimosabe
3.5
Busiest airport on earth!!! Clean, navigation is quick and straightforward. Parking at the gate is usually quick.
Date
15.04.2018
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727stretch (Dave)
3.2
Terminal C (where Southwest operates, primarily) needs more places to sit down other than gate room seating or paid sit-down restaurants - like a coffee shop with tables or a high-top bar, or rocking chairs along the hall.
Date
09.12.2017
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Erik Looijen Axelsen
4.3
No issues in immigration, fast and effective. Helpful and smiling personell. Big airport, but easy to find my way around.
Luggage system works very well.
Date
02.12.2017
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Matthew Brown
4.5
The new seats look rather spartan, but boast immediate access to at least one power outlet for every single person.
Date
13.06.2017
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Ricardo Sanchez
4.7
Very friendly staff at all levels: restaurant employees, security officers, baggage personel, shopping stores people. Atlanta has very friendly people. Instead is a huge airport, is very easy to transit between terminal and gates. Really imposed with this airport
Date
14.01.2017
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Alvaro Cuadro
4.2
Vole desde Buenos Aires y migraciones fue en Espanol, totalmente preparado para los vuelos de Delta desde sudamerica. Excelente.
Facilidad para transportarse entre terminales. Un excelente Hub para entrar a USA.
Date
12.01.2017
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Karl Meeup
4.5
Atlanta Hartsfield-Jackson runs like a swiss clockwork. One of my most favourite airports in the world.
Date
30.11.2016
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Koebes
3.5
terrible to get back from the international terminal to the domestic to get the connection to MARTA or skytrain
Date
12.10.2016
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Natalia Seriakova
2
Never again. As a transit passenger you just get into total chaos. Endless security checks, fingerprints, hand written declarations. 40 minutes before the flight the duty free shop didn't want to sell goods. Never fly via Atlanta!
The only plus point: they have a smoking area.
Date
30.06.2016
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James Fields
3.8
I have only flown through ATL a few times. I always expect it to be really bad, given it's status as world's busiest airport but it never ceases to amaze me how good a job they do here. Things are a tad spread out with so many different concourse buildings but everything moved smoothly, lots of options for shopping and eating, etc. Customs/immigration was much smoother than Miami. Baggage claim was solid. One thing these big airports never do all that well is free WiFi - I hope and expect that to get better over time.
Date
15.06.2016
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mhbraun
2.8
Hartsfield-Jackson is one more airport next to ORD and others where TSApre does not work at all.
If you are Global Entry Traveller, you get a printed discription to present to the officer at TSA. However the officer does not know about nothing and is ignoring the TSApre document. - You have to take the shoes off, the belt etc... No use at all.
The baggage came astonishingly fast as was already on the belt, when I arrived. - Probably due to the waiting line in TSA?
Date
10.06.2016
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Yangyang He
2.8
Big terminals results in difficulty in locating yourself and your gate. WiFi is not stable enough. Plenty of choice of food of different price ranges.
Date
27.03.2016
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Jacob Persaud
2.8
What a disgusting airport it's staff our horrible and lazy I was on a connecting flight and they didn't even set up a line for security absolutely rubbish will stick to orlando all the time
Date
24.01.2016
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Cimarra
4.3
Delta's main hub, very busy airport, big crowds, but surprisingly easy to navigate. Tons of food and shopping options. Love that they have pink berry. Right connections are made much easier by the tram, the external tram takes you between hotels, and car rentals, and the airport fairly easy.
Date
18.12.2015
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Maximilian Eiselt
3.8
Despite long walks between the concourses and no bagagge carts I must admit that ATL is a top performing airport. On 4 flights, domestic and international, we had absolute no delays, taxiing went pretty fast and we always reached our destination on-time or slightly faster than that. What I found bothersome is the aircon, which is always slightly too cold and doesn't give me a cozy feeling. Concourse F is an awesome nice place, great shops and design, but way too pricey food stores! Low WiFi. Immigration was very fast.
Date
07.11.2015
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Tim King
2
Too much stuffed into too little. Both arriving and departing flights occurred during low ceiling IFR conditions and flights were delayed considerably.
Security lines on departure were horrifyingly long. Indeed if I had not arrived at the airport 2 hours before our boarding time we would have missed our flight.
In the 21st century there is no excuse for an airport like this. You wouldn't find one in a comparable city in Asia.
Date
29.09.2015
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Alec
4.2
Very nice airport that's easy to navigate through. Very organized and very clean. Lots of shops and restaurants. Only reason I gave it four stars is because sometimes it takes too long to take off due to the amount of air traffic.
Date
01.08.2015
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Steven Crothers
1.8
A very confusing airport if you're arriving on AA since AA has it's own roped off areas that are different from the main airport. With little in the way of signs of help to navigate this airport, it's always quite the pain.
Date
01.05.2015
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Ameya Chitre
4.2
Not my favorite airport. Maybe because I hate driving in ATL and always tend to get lost on my way to the airport. The car lady took her own sweet time to check me out much like the way they had checked me in. Then ran in to a bunch of spring breakers at ATL and that made security longer than it needed to be. I always wonder how random people get put in pre-check while a more frequent flyer like myself has to go through regular security. Almost missed the flight.
Date
09.04.2015
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Blaine
4.2
It is a wonderful airport. There is a lot to do, and I always enjoy my layover here. There are a lot of people coming and going. The seating is great, and there are plenty of plug in for you electronics.
Date
27.01.2015
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Tom Bewick
4.3
Only transited through Atlanta so can't rate getting to the airport... Modern, clean, big airport. All the gates require an underground train which runs every minute. Very reliable and very clearly signposted. Leave some time as if you are trying to get from pier A to F it takes about 10 minutes on the train. Great places to eat and lots of shops, nice airport!
Date
05.12.2014
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Jake Montgomery
4.2
Highly efficient, well oiled machine. Truly impressive operation for the number of passengers flowing through. Constantly making improvements. Despite its flaws common to ALL US major airports, this one is the tops.
Date
28.07.2014
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Nick Wren
3.3
Self check in machines - not all worked, issues recognising passports. Staff disorganised. Security check, more disorganised staff. Terminal facilities - not much variety for an 'International Termainal'. Quite surprised that for a major airport hub - you had to pay for WiFi!!
Date
22.05.2014
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Ian A.
2.2
Dreadful airport to deal with. The traffic congestion due to the mork improving the entry is horrific and the signage is simply put incompetent! It's virtually impossible to find the Rental Car return center right now!
Date
20.12.2013
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Philip Smith
4.7
Big. Train between terminals was fast. Don't go here if your connection is less then about 75 minutes
Date
07.12.2013
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Michele
2.5
crowdy airport, looks like London's underground during rush hour, great...however!
Date
26.11.2013
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Admin_Grande
2.2
Hurry up and wait.. should be this airports motto
Date
15.10.2013
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Luca Colaianni
3.2
Working assembly line (Delta hub)
Date
14.09.2013
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Lien Tran
3.7
Takes a long time to get from the gate and out of the airport. Love that MARTA train goes to/from the airport - very convenient to get downtown.
Date
30.08.2013
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Christian Lessmann
3
Bad connection (bus) between Domestic / rental cars and International Terminal
Date
15.08.2013
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Thomas Williams
2.3
Huge airport, but couldn't spend much time. Nice that it has smoking areas
Date
23.05.2013
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christian dana
3.8
long security queue on the friday eve
Date
13.05.2013
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Mike Jahncke
4.5
Simple and efficient despite being insanely busy
Date
24.04.2013
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Vitaly
2.2
I have learned my lesson to never ever enter the US in Atlanta. Madness and chaos are the two words that come to mind. Don't mind the airport itself though, it's huge and crowded, but interesting enough to kill some time between flights.
Date
14.04.2013
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Ben Balogh
4.5
confortable benches for sleeping
Date
04.11.2012
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Morti
4
Arriving at international terminal was a surprise. No crowds, silence, not stressfull, but the immigration had a 'computer'-issue at that day and immigration was about 1,5hours - if this is normal to wait that long, then it is not acceptable.
Date
29.10.2012
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Ian
4.8
The new international terminal is nice....
Date
28.06.2012
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Benjamin
4.3
The new intl'l terminal looks great costoms and immigration were a breeze but no free wifi. that's unacceptable for a major airport.
Date
27.06.2012
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feilong787
2.2
Very busy, it is best to look at a map before you arrive. Lots to do and many lounges. Fast tram service between terminals. Free wi-fi and large gate areas.Many food choices.Just wear comfortable shoes,you will be walking a lot
Date
24.05.2012
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P. Szponarski
1.5
Quick turnaround. Only connection flights
Date
15.05.2012
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