Reviews Turkish Airlines

Reviews Turkish Airlines

3.7 from 85 reviews
Customer ratings
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Overall rating
3.7
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Rating
Nihat Karabiber
3.6
First time in my flight history, pasta finished before chicken :), and this happened at row 11, where they started serving at row 6. Thanks god, I was willing to have chicken :)
Date
23.11.2019
Seat comfort
Inflight entertainment
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AirbusA343
4.6
Boarding was efficient, the airport was a bit of a busy mess, as soon as we reached the gate people were boarding the bus.

Crew was unremarkable but friendly.

The food was exceptional but I didn't have much of an appetite on a red-eye!

TC-JFU has no seatback IFE, only drop down screens hence the 1 star.

No wifi onboard.
Date
30.10.2019
Seat comfort
Inflight entertainment
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Value for money
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Serge E. Grynkewich
4
Pretty nice save for the fact that they have a cramped 2-3-2 business class seating. Pity the chap who gets stuck I. The Middle!
Date
22.10.2019
Seat comfort
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Cabin Staff service
Value for money
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NiklasAhlstrom
3.8
No Wi-Fi on this plane and the old IFE system which was in responsive sometimes. Other than that, great service by the cabin crew.
Date
16.10.2019
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NiklasAhlstrom
4.6
Still one of the best airlines, great service and crew. The cabin was clean and the seats comfortable for the duration of the flight. The inflight entertainment system was good with a wide selection of movies and music.
Date
12.10.2019
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Guven Ok
1
ucak pist bas?ndan geri domndu yeterince bilgilendirme yap?lmad? ucak icinde bekletildik yak?ta bagl? ar?za dendi sonra da yak?t ikmali yap?ld? denerek tekrar kalkt?.yaklas?k 1 saat rotar yapt? ucak icinde.
Date
29.09.2019
Seat comfort
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Value for money
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Aitor12
4.4
Is amazing this airline so professional and an amazing crew with an amazing food, great seats, very clean plane
Date
28.09.2019
Seat comfort
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Muhammed Hamza Arslan
4.6
Amazing food and catering, comfortable seating of short-mid range Business cabin of Turkish airlines
Date
10.08.2019
Seat comfort
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StuNoo001
4.4
As always, Turkish Airlines do their best to make passengers feel at home, even when booked into economy class.
Date
02.07.2019
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Value for money
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AbdulAbusada
4
This airline is a top 2 world airline for me! I love Turkish Airlines! Fast service, very nice crew, it?s just too much good stuff to describe! Recommend flying Turkish no matter what route!
Date
27.06.2019
Seat comfort
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Value for money
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akgulebubekir
4.6
(review for AnadoluJet): Even I booked the 1A seat due to leg distance, I've been given 2A seat. Except than that annoying thing it was good.
Date
11.06.2019
Seat comfort
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loktcl
3
The airline said 10MB free wifi was offered onboard, but I could not even open the registration page.
Date
02.06.2019
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Inflight entertainment
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Value for money
Food & Beverages
Jeronimo Castro
2.4
Great meal on my Istanbul-Bogota flight, the seat was good, although 2-2-2 configuration in Business Class was not the best. Hope the seat improves with the 787, then it?ll be just perfect
Date
17.05.2019
Seat comfort
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Value for money
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Peter McGuigan
4.2
We flew BC LGW to IST. We were processed at the Gate then had to stand in the air bridge as the plane wasn?t ready - very strange.

Brunch was an unusual mix but worked well and was much enjoyed. The FAs were excellent and this was a splendid journey
Date
14.05.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
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World Taveler Couple
4.8
Very good Inflight-Entertainment and very tasty meals!!

Sehr guten Inflight-Entertainmentsystem und sehr leckere Mahlzeiten!
Date
22.03.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
piloto19hh
2
The flight was delayed almost 3 hours because of a Technical Problem. We were left at the airplane all the time, without air conditioning. They did give us some water tho.
Date
21.03.2019
Seat comfort
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hamza2004
3
Unfortunately , our flight got cancelled and we had to rebook our flights

The crew were quite quiet and tierd

The food was disgusting and didn't eat
Date
01.03.2019
Seat comfort
Inflight entertainment
Cabin Staff service
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hamza2004
2
On the flight to Islamabad , the staff were quite rude

My brother had asthma and wanted a glass of warter , when we asked the crew member said wait two mins and walked off and never came back

This caused arguments between the crew and passengers , since they were very rude

The food was ok

The toilets were spaced and good
Date
01.03.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
hamza2004
4.2
I was welcomed and taken to my seat , by the lovely crew

I was a blanket and headphones

The food was awful and didn't like

The crew were really king

The toilets were way too small and hard to move about
Date
01.03.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
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hamza2004
3.8
The crew were nice and polite

The entertainment was good

The food was disgusting and didn't like
Date
01.03.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Nolan Tianco
3.6
TK does not tag bags as Fragile, so you don't get any special privileges except if Star Alliance Gold or flying business class. Advance seat reservation isn't spectacular, online checkin is too close to departure date and your seat choices are limited.
Date
14.02.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Nolan Tianco
4.4
TK does not tag bags as Fragile, so you don't get any special privileges except if Star Alliance Gold or flying business class. Advance seat reservation isn't spectacular, online checkin is too close to departure date and your seat choices are limited.

Got last row, seat 32A. No recline and no PTV
Date
14.02.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Nolan Tianco
4
TK does not tag bags as Fragile, so you don't get any special privileges except if Star Alliance Gold or flying business class. Advance seat reservation isn't spectacular, online checkin is too close to departure date and your seat choices are limited.

On this domestic flight, seats were booked in advance so it wasn't an outstanding journey.
Date
14.02.2019
Seat comfort
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Cabin Staff service
Value for money
Food & Beverages
Zoltan Magyarics
4.6
Turkish offers a very high level of service on business class. Some of their short/medium-haul narrowbody aircrafts are equipped with reclining chairs instead of selling economy seats with the middle seat blocked as business class (like all major Western European carriers).
Date
06.11.2018
Seat comfort
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Value for money
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Rene Kostolnik
2.4
Dirty as hell. Touchscreens of Entertainment System and windows full of fatty (or whatever...uh) fingerprints.
Date
09.10.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
_swiss_spotter_
3.8
This was definitely the badest flight I ever had with Turkish Airlines! At least the stuff and the food was good as always but the airplane we had, was so bad!
Date
04.10.2018
Seat comfort
Inflight entertainment
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Value for money
Food & Beverages
Stijn Daniels
2.2
Cold food, crew not responsive, delayed flight.
Only catched the connection due to the good groundservice in IST
Date
24.09.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Celestyn Chmielewski
3.2
I booked window seat in advance and when I collected boarding pass at the check in desk, I was unhappy when I found that I was moved from window seat (my preferred seat) to aisle seat which I hate most and no-one told me about it! So I wasn't happy at all!

Turns out there is actually FREE window seat few rows ahead despite being told that all windows seat are booked after they moved me out of it!!! So I moved to it and and now half-happy!

My first experience with Turkish Airlines and they let me down!
Date
23.09.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
John Hunnisette
4.6
A top airline with 5* service, no matter if it's international or domestic. A smile on board every time
Date
03.09.2018
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Value for money
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ahmed007
2.4
Cabin temperature quite high. Crew lowered it upon request for a little time, and then returned it back high.

Not a comfortable 9-hour flight.
Date
01.09.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
davemcd
4.4
Had a great flight,crew fantastic,drinks offered very quickly,and free food and real metal cutlery,films to choose from,really enjoyed my flight with Turkish.
Date
04.05.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Jamie_shepherd
4.2
I am very satisfied with THIS flight.

Fantastic crew and they even gave me an extra meal (as of the food in Turkish AL is fantastic, I asked for one more).

The TK A321's are now powered with new screens with great entertaiment so that you don't have to stare at your watch waiting till you arrive.
Date
29.03.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Jamie_shepherd
4.6
Fantastic food, that is one of the main things you may know about this airline. And it is true! The best airline food I've ever tried and you can order the food you want when you buy your ticket free of charge.
Very good landing, the pilots are really skillful here.
Date
29.03.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Alex
4.2
Best Economy-in-flight-meals I ever enjoyed. Crew being nice, other passengers being louder than they had to be. Food, drinks and handling on the ground were top-notch!
Date
18.03.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Horstroad
2.2
The business Class seats looked like crap. The cabin looked very dated, the seats hat broken trim, not only on my seat, but all the seats visible from my seat. There was an empty water bottle from the previous flight in my seats stowage area. The tray table wasn't level but was tilted forward. On one stowage compartment door near the galley there was a decal reminding the crew not to smoke during preparation of food... this should give an indication of when the last cabin refurbishment took place.
I was pretty disappointed by the Service. It was a short flight (2:45) but not a single dedicated beverage service was done. They asked fur drinks with the meal service of course and went through the cabin with a coffee cart once, but otherwise you had to call them to get a glass of water. It's not like the cabin crew was busy, they were actually sitting in the galley chatting half of the flight. Not what I would expect from a business class ride.
Date
05.02.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Sergio
4.2
Global airline with new aircrafts, each equipped with excellent IFE. In-flight service and food are good. Boarding at IST is a bit slow, allow some time before STD and expect delays.
Date
02.01.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Sergio
1.4
They sell you connection flight that they are not able to manage. IST is crowded so you should allow lots of time between one flight and another. They lost our luggage during the connection and did not help us in any way!! I'll never fly again with TK, despite the good IFE and service on their aircrafts.
Date
02.01.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Sergio
1.8
They sell you connection flight that they are not able to manage. IST is crowded so you should allow lots of time between one flight and another. They lost our luggage during the connection and did not help us in any way!! I'll never fly again with TK, despite the good IFE and service on their aircrafts.
Date
01.01.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Arcom
4.8
Nice C class on our A333 flight MLE-IST. Good IFE and service. Food is also good. Will use THY again!
Date
24.10.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Daniel28
4.4
I flew Tel Aviv-New york and LA-Tel Aviv with connaction in Istanbul. Comftable seats and good TVs. the flight passed very fest
Date
07.10.2017
Seat comfort
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Cabin Staff service
Value for money
Food & Beverages
Spotternation
4.2
Free WiFi for Business passengers, SWEET! The connection was a little slow, but it worked nonetheless. Thanks TK, best Business class soft product IMO.
Date
05.10.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Muhammed Yahya Arslan
4.4
Amazing Business cabin crew, so helpful and smiling! And the service was impecable all around th 11 hours from IST to KUL.
Date
10.08.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Selma Arslan
4.4
Perfect inter Europe flight experience in Turkish Airlines Business cabin! Too bad a wifi was missing, yet its bearable in 3 hours flight.

5*****
Date
10.08.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Muhammed Hamza Arslan
4.2
Great inter Europe flight Business service by Turkish Airlines.
Top notch breakfast catering and comfy fix cabin seats.
Date
08.08.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
John B
4.2
Nice, welcoming crew , who spoke excellent English, made our flight in the business class cabin absolutely perfect. A delicious meal, with generous drinks, was served at just the right pace. Flight arrived punctually and a small bus was waiting at the remote stand to whisk us away to the arrivals terminal.
Date
10.06.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Cheung Pak Hin
3.4
Movie choices are limited.
Seat is not comfortable.
Some cabin crews are rude at times.
No free wifi.
Date
13.05.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Krishna Paudel
4
When I was flying from Kathmandu to Istanbul, it was winter, and I was suffering from cold. And the food the crews provided was freezing cold. But I enjoyed drinking wine instead.
Date
03.03.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Sebastian Kulik
1.4
Delayed flight caused me to spend the night at Istanbul airport instead of hotel in Antalya. Airplane in very high density configuration. No comfort at all, frozen position for 2,5 hours. Terrible
Date
01.03.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Maxim Snigur
3.4
Our flight was delayedfor almost an hour, and bosrding for 55 min. Nobody told us what is happening. Only after I have asked crew have told us that flight is delayed... which was very obvious after 55 minutes delay.
Date
27.01.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Justin H
4.8
Flight crew is very polite, consistent in-flight entertainment with good content. Food will be served at every opportunity and free pillows for longer flights.
Date
24.01.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
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