Reviews Tarom

Name: Tarom
Rating: 3.6

3.6 from 15 reviews

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Overall rating: 3.6

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clau

3.4

Disappointed that TAROM still doesn't offer SkyPriority at all airports it flies to (you'd expect that at least its hubs will have such services, but they don't). Also disappointed that for a 3h flight you only get a tiny sandwich as dinner (instead of something warm), and that no alcohol is served past midnight, even though you flight commenced well before that. No water to flush the toilets was a most horrible experience on a 3h flight. Online checkin works very randomly, but in most cases it throws errors on the last of many steps.

Date: 05.07.2015

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clau

3.2

Still getting a snack and a cold drink on a 30 minute flight is amazing! However, there are many things TAROM can improve customer-wise, such as politeness and respect when dealing with passengers, enforcing Skypriority on all their flights, even the basic answering to e-mail, phone call and social media requests.

Date: 22.02.2015

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Gheorghe Cosmin Silaghi

the check-in girl at Tarom desks in cluj-napoca was rude. she tried to give priority at the FQTV check-in gate to a local MP, although I had Flying Blue elite status. attitude of the Tarom ground personnel could be drastically improved.

Date: 16.09.2014

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clau

4.2

TAROM urgently needs to update its systems and integrate them with other Skyteam members, in order to allow SkyPriority services to be available at more airports. Very nice selection of wines (white, red, dry, semidry) available, and the glass size is considerable (about 175ml, my estimate). A very tasty cheese/ham/peppers sandwich, as well as a chocolate bar for desert. Good selection of refreshments too. The plane was a bit scruffy though, even considering it's 20y old. The use of small electronics is still not permitted during taxiing/take-off/landing.

Date: 24.08.2014

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Andrey Shchurkov

3.6

Quite old planes, excellent food and drinks.

Date: 21.10.2013

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clau

4.2

Terrible checkin with TAROM, since they don't want to move to the new extension. Awful Skypriority ticketing desk (operated by TAROM), where they refused to help my because I had an AirFrance ticket, although the sign had the AirFrance logo too.

Date: 13.09.2013

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Nicholas

The crew was actually very nice. They all spoke English fluently (along with Romanian, duh!) and one even spoke Greek. We recieved a meal/snack comprable to that of on a Lufthansa flight.

Date: 12.03.2013

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silvain210

3.4

Very good pilots, and also good meals onboard !

Date: 24.02.2013

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Florin

4.2

very late because of de-icing. Why de-icing could not be done earlier?

Date: 27.12.2012

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Valentin Despa

3.6

Horrible website when booking at tarom.ro

Date: 04.07.2012

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Dominik

3.4

Tarom is an example that small airlines are sometimes better than their big competitors in terms of in- flight service: I even got a warm meal on short VIE-OTP flight in Economy.