Reviews Qatar Airways

Reviews Qatar Airways

3.5 from 103 reviews
Customer ratings
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Overall rating
3.5
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Rating
Artur
1.6
A320 is not plane for such long journey. Food service was very poor. Also temperature on the plane was too high and the humidity was like zero %.
Date
29.05.2019
Aircraft
Airbus A320
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Keegs
5
Very good food and service in general. Not much to complain about and the aircraft are very nice too.
Date
24.03.2020
Seat comfort
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Noranoposk
1.6
Departure time was changed and told us just 12hours before departure from Bangkok. So I lost the flight I have to transit at Athens.
Date
17.02.2020
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RiNique
4.6
Above africa WiFi isn't working apparently. But that doesn't really bother me. Enough flight entertainment.
Date
11.02.2020
Seat comfort
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RiNique
4.2
Fantastic flight. First time on Qatar. Absolutely LOVED this experince. Amazing food, good space, friendly crew ! Will repeat !
Love the camera's to k eep an eye on what's happening outside.
WiFi on board too.
Date
11.02.2020
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RiNique
4.4
Very friendly staff.
The food on this smaller aircraft was a bit less than on the first leg (380) but fine.
Date
11.02.2020
Seat comfort
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sebastianrosch
3.8
I had two bad boarding experiences with Qatar, where they announced boarding very early but then made us wait in the gangway for 20+ minutes.
Date
24.01.2020
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Niku99
4.6
Amazibg crew and very nice airplanes! Also no problem travelling for people with allergies! Amazing, amazing!
Date
13.01.2020
Seat comfort
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Frederico Ricardo A Costa
1.8
Qatar Airways was irresponsible. Downgraded me from frist class to business class without any notification and refused to put me on a emirates first class because the?re enemys. It wasn?t just a pontul aicraft change, but the get out the A380, that have the first class for the next months. Until now have no compensation, Qatar Airways still irresponsabile about this.
Date
12.01.2020
Seat comfort
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sebastianrosch
4.4
Business Class was amazing, food was delicious and the crew was extremely friendly. There was no WiFi unfortunately on our flight.
Date
02.01.2020
Seat comfort
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Jirka
4.2
At Doha they transport passengers to Dreamliner by buses. Catering is below average, entertainment system quite poor. Legspace is very good.
Date
01.01.2020
Seat comfort
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drhamso
2
Clean, efficient no frills service. However, food in economy is poor, seats are not comfortable. Unlike the Skytrax rating, this is not a five star airline.
Date
28.06.2019
Seat comfort
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Value for money
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bukoflight
1.8
3 Hours before departer, at check in, I was forced to sign a paper that my wheelchair will be transported on my own Risk. If I don't sign, Transport will be refused. I booked 5 month before and was not told About this. If yes, I choose annother Airline.
Date
14.06.2019
Seat comfort
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Value for money
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bukoflight
2
The seats I choose at pre check in i idn't get, because I man froand gortm Katar was prefered and got the complete row alone to Sleep on. I got a seat with unmoveble armrest.
Date
14.06.2019
Seat comfort
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Cabin Staff service
Value for money
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Joel Bond
4.2
One of my favorite airlines for this region of the world. High-class standards, professional service, good food, and friendly staff.
Date
06.06.2019
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thekahaaniwaala
4.4
The flight is huge and for a first timer it will be incredible. The entertainment along with in flight dining and everything, it is amazing. My first Qatar experience is astounding.
Date
01.06.2019
Seat comfort
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Cabin Staff service
Value for money
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Michael White
2.6
Some older aircraft (the A330s) have very small screens and no power outlets, whereas the newer aircraft (A350s) are much better equipped. Cabin crew were very good and boarding by zone worked very well.
Date
30.05.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
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dejavu2gb
4.4
I have flown Qatar MANY MANY times... they are absolutely amazing!!! Crew are generally fantastic, with a GREAT Business Class Product, great seats ,and fantastic onboard meal service.
Date
12.05.2019
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Yenky
4
On the A330-200 there is not the possibility to charge the phone (no ubs or else) in 2019 (!). How is this possible?
Date
09.02.2019
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Viktor
2.6
60 minutes is normally fine for a connection in Helsinki. My feeding flight arrived 7 minutes early. And yet, they managed to lose my luggage. I was lucky to have Doha as my final destination, so my bag arrived in the morning. But other people from the same flight probably had to wait for much longer. Why would you sell tickets with such a short connection time if you have trouble transferring luggage from another airline?
Date
22.01.2019
Seat comfort
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DylanO
4.4
Not much to say other than a superb airline that consistently delivers a high standard and polished product. Bit like everyone has a favourite barista and coffee shop, you keep going back for the consistency, for me thats Qatar. It will always be the same and they seem to do it with ease.
Date
30.12.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
sorinpro368
4.2
Qatar Airways is definitely the best airline I've flown with. Even if I flew on economy with Qatar Airways, I still had a great 7 hours on board the flight. I didn't eat much food as I was very tired for most of the journey, but I felt refreshed enough with the offers that came with the flight. The In flight Entertainment is a must try product of Qatar Airways. Flight Crew were extremely friendly. Boarding was highly organised, no delays, civilised line. Deplaning was also fine, pretty organised as well.
Date
25.12.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
sorinpro368
4.4
Qatar Airways on their Airbus A320 is stunning. Considering how small the plane is, they have accomplished something marvellous with the effort they put to squeeze as much luxuries as possible. Highly recommend this airline
Date
25.12.2018
Seat comfort
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Cabin Staff service
Value for money
Food & Beverages
Urs Dreyer
4.6
just great, very nice food in economy, very friendly staff, very interesting IFE, especially the flightpath is really good.
Date
01.11.2018
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Value for money
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Agnieszka Teodorowicz
4.6
i was randomly chosen for an upgrade to business class - it was an amazing surprise from the QA! The flight was mooth, the service was professional, the food was delicious, the atmosphere was relaxing - marvelous!
Date
27.08.2018
Seat comfort
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Value for money
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Renata Kezer
1
We really loved Qatar Airways, but, this is the first time that we had no in-flight entertainment system on board, for a 5 hours flight.
Date
20.08.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Paul Stanzer
1.8
Five and a half houers delay! We had to stay 8 houres (!) at the airport. Poor information, poor food. No soory as we where on board.
Date
16.08.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Agnieszka Teodorowicz
1.4
it was awfully dirty, toilets were a real disaster. I tried to use it but just couldn't. The aircraft itself was dirty and sticky. I think it was only this route, it was also crowded and most of passengers were Sri Lankans/Indian, who had a very different idea about hygiene.
Date
10.08.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
CaptainEric
3.8
Boarding and check-in was well done. All flights were always on time.
Flight attendants were very kind on some flights, but overlooking me and my requests on some, therefore I have mixed feelings about them.
Flight entertainment system was horrible, as it crashed on the map screen for 2 hours, I couldn't exit it. The flight attendant agreed with my notice that it has lagged or crashed and needed to reset it somehow from main system. It helped - the personal entertainment system started working after it. What's surprising, the exactly same thing happened to me in return flight to Warsaw, even if seat was different. It never happened to me in A340 or B787, only in A330, twice. The entertainment system box takes huge space under the window seat, compared to other airlines, making me unable to stretch one of the legs fully, it was pretty uncomfortable.
Wifi in 787 was very decent as for a plane, not to mention you get 8 MB for free, what's pretty rare for airlines.
Date
31.07.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Mariusz Zarzycki
2
No support for Apple Wallet.
6h flight with the plane without online system, no movies available due to lack of personal screens. For an Airline which has ambition it should never happen
Date
30.07.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
ssnake
4.2
The 3-4-3 economy class seat configuration on Qatar Airways? 77W is really awful. The seat was as small as on a local LCC flight. It would definitely omit all the advantages from other services.
Date
26.04.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Veiko Kaldmae
4
Really small economy class main meal, in older aircraft like A340, bad IFE, not working correct and also sometimes too cold during flight
Date
27.09.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Renata Kezer
2
Boarding was not smoothly organized on this flight, it was a bit chaotic which is not usual at QATAR Airways. Flight crew did not attend the passengers well, during descend/landing the seats before us were not set in the correct position which was quite uncomfortable and especially unsafe. The entertainment display was unlikely to work, very low quantity of films and games. And no meal in the last 4.5 hours.
Date
19.05.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Felix Ackermann
4.4
Only once have we ever had a bad experience with Qatar. They always have good planes, good services and food as well as good connecting flights. In terms of service, best airline ever and 15 min of free wifi is very not bad.
Date
12.05.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Marco Hufschmid
4
Boarding at Doha was late and chaotic. Too little information. Boarding then didn't go according to zones.
Date
20.04.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
maalesh
4.6
Great new lounge in DXB, very good onboard product and onboard food even on this short hop. Special immigration lounge for business and first passengers.
Date
09.04.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Hans Jurgen Pflaum
3.8
The TouchScreen was not possible to use. Permanently sofware errors and tipping was not accepted. Horrable...
Date
05.04.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Massenet Lee
1.4
It was delayed for 2 hours on board. The reason was 2 people were not on board. Finally they had not come
Date
15.01.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Bernd
1.8
when Qatar Airways says that they are the 5* airline, I would kindly ask why? Flying in economy is ok, the space is ok, but the food is terrible, there is no menu card and the staff does not come around with ice cream, or crisps like Emirates or Etihad do
Date
30.11.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Sophie Hendriksen
4
No Wi-Fi at all :-(
Flight crew was not as smiling and service oriented as on the CPH-DOH leg, didn't help with coats and bags. Took forever to get a pre flight drink.
Date
14.11.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Muhammad Mubashir
4.8
Were taken to the Aircraft by Royal Airport Services (Pakistan). QR has a friendly and welcoming crew. The services inside are also awesome, particularly the map and the Entertainment.
Date
28.10.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Marco Melo
3.4
Would have given 5 stars if the economy section was not 10 abreast and the check-in was properly managed.
If you want to fill a plane with over 400 passengers the least you can do is have enough check-in staff to proccess that amount of people in a timely manner.
Service onboard was good, good food and drinks, great cabin crew.
Date
15.10.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Hermy
4.2
Crew, on ground or plane, in all classes (eco, business, first) where always nice and helpful. The food was in business and first very, very good in economy good.
Date
10.10.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Oliver Corso
4.2
Flew business class on a Qatar airways A380. Amazing experience! A380 is super smooth and quiet and provided for a pleasant flight. The seat is amazing, definetly one of the best in the world. Food was also quite good. IFE also quite extensive. Only downside was the crew as they weren't very cheery but nethertheless it was a great flight!
Date
31.08.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Indika Athauda
1.6
This is operated by Aircraft with Al Maha livery. Seats are really uncomfortable Legs are cramped, no IFE.
Date
02.07.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Vanessa Iutaka
2.8
Boarding started at 17h55, time the airplane was supposed to depart. It took about 40 minutes to get everybody in and go, which seems a lot to me for a flight to be late.
Date
21.06.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
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Jurgen
1.6
Not my first time in first class with Qatar Airways, but this was the worst. Lackluster boarding, forgetful crew,... Not per the usual standards, but I hope it doesn't repeat itself.
Date
27.05.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Joeng38
4.6
Lovely flight in 17k A380 , perfect service. Sat in the lounge, had an espresso. Only glitch was that my entertainment system had to be rebooted but I survived.
Date
19.03.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Mohamed Aboukhaled
4
One of my favourite airlines, it was a short flight AUH-DOH, it's take around 45min, crew in the aircraft are very polite, but qatat airways ground staff in Abu Dhabi not that much.
Date
19.03.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Ranar
3.6
Hate that the armrest in between the seats do not go up completely. Not good when you want your kid to lie down.
Date
11.02.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
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