Name: Qantas
Rating: 3.5

Transportnswblog

5

Excellent airline. Even on the old gracious Queen of the Skies, it still feels very modern and expensive. The Skybed, whilst an outdated design is still very comfortable and has aged well. The service and food was some of the best in the sky and was well worth the price.

Date: 12.06.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Jeff

4.8

Friendly crew. Very attentive. Qantas domestic flight and they feed you. USB plug in for economy seats is great too.

Date: 14.01.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Jacob Persaud

4.6

What an amazing airline so caring and nice staff meal was wmazing just a brilliant experience on qantas will definitley fly qantas again.

Date: 24.01.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

TeamSmithie

4.6

Was a fantastic flight. food was good. staff where incredible. really comfortable and feel refreshed at the other end

Date: 30.01.2019

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

DamoDuck111111

4.6

Thx to Qantas for this lovely flight the flight crew were really nice and it was very smooth and a nice soft landing in Melbourne

Date: 22.03.2019

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

John Menzies

4.6

Qantas needs to improve its in flight catering. It is a sad reflection on Qantas that to make a profit it has decreased the quality of its inflight meal / catering. The catering that was offered on this flight was high carb, high fat, snack food. Qantas --- get your passenger focus back to where it was.

Date: 21.09.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Flywingair

4.6

QANTAS AUSTRALIA has been one of the best airlines I've flown with great on-board service and a very friendly and attentive crew.

Date: 18.01.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Carlos Marques Segur

4.6

on a 737 in economy on a hour and a half flight you have flight entertainment.. they give you food and drinks... omg.. i want qantas in europe

Date: 14.07.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Henrik Hansten

4.6

It was my first time flying on QF. I flew on their A330-300 with the latest hard product from Singapore to Sydney in economy. Check-in in Singapore was quick and very efficient. Because of Oneworld status I had access to the Business Club Lounge. The lounge in Singapore was better than a most business class lounge. However, I did not find the QF lounges in Sydney and Melbourne for example to be as good and enjoyable as the one in Singapore. The boarding process was somewhat unorganised, but efficient. The crew was friendly, attentive, and always smiling. There was a good, fluffy pillow and a blanket waiting at the seat. There were toothbrushes, eye-masks and earplugs available on request. The food on the flight was surprisingly good for being airlines food. Qantas on their A330-300 offers an abundant amount of legroom, more than most airlines. Even when compared to Singapore Airlines and British Airways, Qantas offers way more legroom in Economy. For reference I am 186cm. The in-flight entertainment had an excellent variety of movies, tv-shows, music etc. and made the flight flyby. All in all Qantas is a great airline and I would not hesitate to recommend it. (Most of the statements also apply to their A330-200 and A380-800)

Date: 01.04.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Glenn

4.6

Finally a business class upgrade came through. I had a comfortable spacious seat with good entertainmnt system and good food.
My only two minor issues were that the in seat power system does not have enough power to run my laptop (its a big 240 Watt) and the privacy screen was not adjustable, so I was not able to interact with my travel partner.
Apart from those two minor (to me) issues, this flight was pretty much how air travel *should be*.

Date: 25.09.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

bryantan

4.6

Delayed 30 minutes, but onboard experience was good.

The new seats are way better than the old seats I took on the previous flight. Managed to sleep even with babies crying around me.

Also nice to have pizzas served after lunch.

Date: 11.12.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

ralvaradoacosta1

4.6

are there 10 stars? this airline is just excellent! an example to many other airlines in the world! :D

Date: 07.04.2019

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Mark Withers

4.6

Always good, QANTAS, tried your budget subsidiary (Jetstar), only once, NEVER AGAIN, QANTAS only!

Brilliant crew, mature team, so much better than being served by teenagers!

Keep up the good work!

Date: 16.08.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Aaron Hilsz-Lothian

4.4

Really nice travelling with QantasLink. Always great staff on board and excellent complementary beverages.

Date: 27.12.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Bryan

4.4

Nice fresh aircraft good seat and fresh food for breakfast crew were friendly good service all round by Qantas

Date: 16.11.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Aviatior_Archie

4.4

It was really easy and quick to board and the flight crew were great. There was no in flight entertainment or WIFI

Date: 21.12.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Lasse Lehtonen

4.4

Economy class legroom on their B737-800 aircraft perhaps worst ever experienced on any legacy airline. Extremely uncomfortable seats. Otherwise quite good in overall, but seats ruined whole experience. Good IFE system, mood lightning, headphones, free hot meal and drinks. Cabin crew attentive and friendly.

Date: 31.10.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Peter fransis

4.4

As always an excellent flight . Love Launceston airport , security could do with a second line but at least when you go through security here in Launceston , you don't get Raped like you do in Melbourne or Sydney for that matter . Airport at Launceston is what every airport should be ! 10/10

Date: 21.02.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Warren Williams

4.4

After flying RTW with Oneworld partners FINNAIR and American, boarding QF16 back to BNE great. It is obvious that QF know their business flying long haul to and from Australia, but it was honestly the best flying experience we have had on this trip.

Date: 02.04.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Robbie Mathieson

4.2

Very good, clearly experienced flight crew. Leg Room terrible, but that was the only complaint. If it was anything longer than 2 hours I'd be paying extra for business class.

Date: 05.08.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Daniel Law

4.2

The best airline I've flown with. Lots of legroom and the crew constantly came round on QF10 to give us drinks and food.

Date: 29.03.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

AreWeThereYet

4.2

Qantas is the real deal. Excellent service, excellent quality, and an overall great experience. Their lounges can be quite busy and loud, perhaps because anyone with Gold status or better gets in for free. But the amenities in the lounges are very good. The crew are sharp and attentive with a distinct professionalism about them.

Date: 14.06.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Glenn

4.2

Left more than 1 hour late, but made up time en route.
they forgot to take immigration cards, so there were none handed out on the flight. They did have ground crew handing them out at the door as people disembarked, But they only did that at one door - despite the fact they used 2 doors to off load passnegers. As a result we had to compete for immigration cards and space to fill them out in the immigration hall.

Date: 23.01.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

wlupton57

4.2

Great airline. Will have to fly them more when we are back in country. We were up front but worth every extra dollar for service, food, space and upfront queuing.

Date: 04.02.2020

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Brendan Grainger

4.2

Despite diverting due to weather, crew were excellent! Pilots's had there hands extremely full but still found time to keep the passengers informed.

Date: 16.12.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Christopher Chan

4.2

Crowded toilets for the rear of the plane as the front were Business only. The cabin service was great. Breakfast was small but adequate. The muffin was great! There were a few too many cabin announcements from the CSM and when we thought it was finally over about the seatbelts and the NZ biosecurity and the food options there was another one by the Captain. A smooth flight.

Date: 01.10.2015

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Brendan Grainger

4.2

Crew were fantastic as always!! In-Flight entertainment was very responsive with touchscreen and remote with many features.

Date: 16.12.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

kennytamhei

4

This is the third time that I took Qantas airways. This flight I have taken in three years ago. The flight crew is nice and hospitable. The captain is especiallly good for helping customers to finish their own flight reports, also give lots of information. However, the breakfast has become worse which served egg and sausages in three years ago.

Date: 22.07.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

YULtide

4

They gave a hot snack on a two hour domestic flight in economy. Crew were cheerful and pleasant. Liked the entertainment app, downloaded to my tablet, which automatically offered to resume the movie I'd been watching on my previous flight. I'd fly Qantas again.

Date: 26.05.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Gary S

4

It's been some years since I've flown Qantas, don't fly often and I decided to align myself with Virgin as it's often the best option for getting out of Tasmania. The crew were as pleasant has they had to be, nowhere near as cheerful as Virgin crews I've experienced. The in flight refreshments though beat Virgin efforts, still only snacks but well presented and seemed to be just that little bit more than Virgin.

As I live in Tasmania I will probably continue to fly Virgin, the service with Qantas was good, but not so good that I would give up my Gold status with Virgin for, unless of course they status matched me then I would consider jumping ship maybe !

Date: 20.03.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

kennytamhei

4

inflight entertainment is better than the last month. more movies are shown in the IFE. Staffs are willing to meet the customers' requirements

Date: 11.08.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

XPinger

4

Coped well with a 1? hour delay caused by Thunderstorm closing the airport. Cabin crew outstanding.

Date: 20.10.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Wai Yip Chan

3.8

Travelled in J on a A330 from HKG to SYD. Decent hard product but crew, whilst professional, felt a little mechanical in their service. Pre-flight drink not actively offered.

Date: 30.10.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Frank Brockhausen

3.6

Entertainment system didn't work during the flight so the flight was pretty boring. The space between the seats was very very small

Date: 19.11.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

poom

3.4

Seat pitch is quite small. Also on a full service airlines customer should be able to pick up the seat without any cost. Also as a travelI bought one way ticket from CHC-BKK and I got charged extra for paying by credit card. It doesn't make any sense that the airline charged extra for this, how else could I pay? The airline left me no choices. Services are great, crews were professional and friendly.

Date: 23.10.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

AreWeThereYet

3.4

As always, Qantas is top notch. Nothing overly flash or fancy, but solid, and they practice good customer service. You pay for that in the fares, but it's worth it.

Date: 11.04.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

John Menzies

3.2

This plane had several minor maintenance problems that made the flight less enjoyable. The food was not up to Qantas's usual Business Class standard and the service from the staff on the upper deck was one of the poorer performances by their inflight crew.

Date: 17.09.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Andrew Westwood

3.2

The qantas layout of 380's is one of the poorest in Business and I have extensive experience with Emirates, QATAR, Singapore etc. Screens are small and quality poor, seem to be less toilets so always waiting, no privacy, have to climb over people or have people climb over you.

Date: 24.02.2019

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Henric Eschenbruch

3.2

Quantas is recommendable for domestic Australian flights. In international flights it is not outstanding and can in terms of services and entertainment-systems not compete with the high-rated OneWorld or StarAlliance airlines.

Date: 17.10.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

XPinger

3.2

My first time with QF and I was impressed. Cabin crew cheerful throughout and the level of service was great

Date: 20.10.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Edgardo Gimenez Mazo

3

The whole flight was excelent, but sadly, the experience got ruined when a left a personal item on board, and even though I claimed it just after I deplanned, it wasn't found.

Date: 28.08.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Rick Terry

3

In-flight services were mixed - the Sushi option for dinner was excellent - the breakfast was HUGELY disappointing. Also they only had bananas as snacking options.

Date: 16.09.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Graeme Willox

2.8

The flight itself was very good, but Qantas had closed the business class lounge for refurbishment and we were given a $30 voucher for the Coffee Club and sent on our way.

Date: 19.05.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Rei_n_Sean

2.8

Long time since I flew direct between Japan and Australia, could not believe how quick it was. On-board service was slow. These two factors ended up with us having little sleep zzz

Date: 22.07.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Glenn

2.8

As a second from the top frequent flyer with Qantas, I would have thought I would get allocated better seating on Jeststar.
Aparantly loyalty to Qantas gets you a Muffin, bottle of water and a paper towel on Jeststar, along with seats with insufficient leg room and despite the fact that there are middle seats free elsewhere, always seated in a full row.

Date: 19.09.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Steve Cain

2.2

Like more and more these days, you roll the dice with QANTAS staff, some times they are amazing, some days they are well below average, this flight was the later.

Date: 06.04.2019

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Sugarhorse

1.8

Once a great airline, but the cost cutting has gone too far. For two consecutive flights, I have been dissatisfied with the service and I couldn't get off this one quickly enough. It was hot and uncomfortable, and I would have got better value on a low cost Chinese carrier considering what I paid for the fare. Looking elsewhere for my next international flights.

Date: 24.01.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Avgeek101

1.8

No menu for my flight, IFE was very poor with not much to watch. Wifi worked and was reasonably fast and some crew were not polite

Date: 15.01.2020

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Andrew Westwood

1.8

I do not know when Qantas will learn that on business class long haul people like to be horizontal, not some hybrid angle.

Date: 24.08.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Brendan Berry

1.6

Once again our flight was late boarding and getting away. When you have had a long hard few days away from your family you just want to get home, and delays are really annoying. To make matters worse Qantas didn't say a word why the flight was delayed or even apologised.

Date: 22.02.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Reviews Qantas