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Reviews Toronto Pearson International Airport

Reviews Toronto Pearson International Airport

3.2 from 88 reviews
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Overall rating
3.2
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Leon Ottl
4.8
The staff was friendly, the sequrity queue as well as the immigration lane was very short. I highly recommend this airport.
Date
07.05.2017
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Austin Zhang
4.8
Good Airport but needs better signage
Date
21.11.2013
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Alek Boisjoly
4.5
Toronto Pearson is an excellent airport. the customs and check in are very speedy. The waiting area is excellent. they no longer just have chairs. they have an iPad on every waiting chair. you can have food and drinks served to you.
Date
28.08.2014
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Goncalo Lopes
4.5
The passport control is very fast and efficient, the luggage arrival it was very fast.
Date
12.07.2011
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T
4.5
One of the better airports I've been to in a long while. The airport is easily accessible from downtown Toronto via the UP train. The airport keeps the snow cleared so that there were almost no delays.
Date
19.01.2016
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irenadam
4.5
my priority suitcase was waiting for me off the carousel before I even finished immigration, which took no time at all!
amazing
Date
02.10.2017
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BernardoCasa
4.5
I have a good story to tell about this airport, however there isn?t space here, but if you lost some passports in check-in and only notice they were missing when yoy were at boarding area, because the airport is very big.
Date
14.07.2019
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Anthony Carpeneti
4.5
Extremely quick getting through customs from a flight arriving from the United States in order go get to a Canadian domestic flight.
Date
25.11.2018
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Marrack
4.5
Awesome airport ! Modern and so beautiful.
Date
15.02.2014
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Marc
4.5
Very easy airport to connect in!
Date
11.11.2012
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Alek Boisjoly
4.5
During the security check, they only decided to open one aisle. As a result the line lasted 30+ mins. After that I had to run to the gate and get straight to the flight and I couldn't experience any of the retail, restaurants and duty free.
Date
16.04.2015
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Iliya Brigadenko
4.3
This is something new and amazing
Date
11.05.2013
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Waqar Ansari
4.3
PIA airline is good airline in the world at the time of take off pilot announced about all the intersections about flying during travel.when plane take off and reached 10000 hight pilot announced about hight and weather again and again crew staff is very good and guide all about flying and good looking i like it.
Date
09.02.2015
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Vraja Gabriel Rivera
4.3
I was excited and welcome about arrived in Toronto also I made first time debut in Canada last summer.
Date
14.10.2018
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Gabriel
4.3
Great airport Good orginisation but caddies are 2$, expensive
Date
11.02.2011
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David Ekbmel
4.3
free wifi. quick us immigration!
Date
10.03.2012
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Jose Antonio Perez
4.3
Biggest airport that I have ever been, excelente actually, great gates, great terminals, I thought that the unique problem maybe are the delays in the winter, specially in the process of desIce. ....................................................................................... point.
Date
17.02.2015
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Denise Egglestone
4.3
Pearson Airport has everything, except for wifi that works. Sometimes I have been seated on the aircraft and can still get wifi, depending on the gate...but very very slow and often disconnects in the terminal building.
Date
21.05.2017
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Marek D
4.3
Nice, clean and big airport. The Wifi didn't work very well, but staff at the airport was really nice and they did their work very well and fast except for immigration control, where we had been for more then 1 and half hour. But overall really nice airport.
Date
20.11.2016
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Michael Muscat
4.3
Great overall. terminal 3 is due for a bit of updating but easy to get around. I went on a training course in Calgary so the weather was a bit cold there when I arrived but was to be expected for the time of year. We went to Banff on our off time which was a lot of fun. The drive is nothing less than spectacular. I would recommend a trip to Banff if you ever get a chance. I will be visiting Banff more often in the coming months.
Date
15.08.2014
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W.N.
4.3
Baggage delays can be a drag (slow) but seem to be improving.
Date
03.06.2013
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Daniel Neri
4.2
Smoth security screening lines. Friendly staff. Waiting zones in international concourse gates E offers complimentary quality ans comfortable leather seating with tables and iPads with free internet access.
Date
22.09.2014
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Hansel Van Boxstael
4.2
It's enormous, spacious, light, modern, clean... And you can also see the Toronto skyline from there. The shops/food services were interesting and not too expensive.
Date
25.06.2012
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Ludovic M.
4.2
Tres bon aeroport rien a dire tout est bien et optimise peut-etre juste le manque de shop dans la gare d'arrivee mais si non tout est rapide.

Les bagages arrives en moins de 20 minutes et en quelques pas on est dehors de l'aeroport ou taxi et transports publique vous attendent.
Date
06.09.2015
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Mark Richards
4.2
The UP train from Union Station was good. Lots of queues and not many agents working. There is no free wifi and there was not a lot of choice for food.
Date
06.05.2016
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Dario Maroulis
4.2
Security check was very fast and nice, iPad terminal is perfect to decrease the waiting time. People at check in computers are not very friendly.

Food and retail services are not expensive and very clean.
Date
20.12.2014
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Max Webster
4.2
Fairly spaced out, so make sure you know which area to check in or you'll be walking a long way.

Security processing is fairly quick, even if there is a long cattle line. Extra security seems to show up to help expedite passengers. Didn't have to remove shoes like some airports, but I always see a couple of security folk just standing there watching the passengers so they may use body language techniques and just pay closer attention to passengers that would warrant closer inspection.
Date
26.04.2015
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JohnOke
4
WiFi was non existent other than that everything else was great. I recommend the Whalburgers restaurant in T1 in the US departures
Date
27.09.2019
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James Silverberg
4
Long walk to the gate but still fairly straightforward. One of the only airports I know that makes you pay for a trolley!
Date
25.11.2013
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Kristian Patrick
4
Got Toronto around 8 in the evening, had to walk quite a while to get to immigration. The immigration officer was nice and polite and every thing went along well until we got to the baggage. Bags took about 20 minutes to half hour to come and bags from other flight began to come also. Anyway it was smooth sailing after this.
Date
04.12.2016
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Leesy
3.8
US Border preclerance took a significant amount of time to get through, ended up delaying our flight by about an hour. Clean and well lit terminal. Lacks any large seating areas not assosiated to any gates.
Date
21.07.2019
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Lauri Koost
3.8
Pikk ja pohjalik customs check ja border control aga uldiselt laks koik sujuvalt.
Date
22.06.2012
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tprfilms
3.8
Pearson has the slowest baggage claim system on the planet and they typically put all of the baggage on one carousel. Best to not check luggage when flying here.
Date
20.08.2019
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Leonardo
3.8
Not many shops after security checks
Date
01.04.2012
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INDIEFLYER
3.8
I HEARD MANY TIMES ABOUT THIS AIRPORT ,IT IS JUST AMAZING,BEAUTIFUL AND NEAT AND CLEAN AIRPORT.WONDERFUL
Date
10.01.2018
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taylor giannelia
3.8
For this flight, I really had no time to judge the airport, because I only had a 30m layover. However, they lost my bags, so I only give them 2 stars.
Date
27.08.2013
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Krzysiek
3.7
Very big airport and very friendly like all people in Canada:)
Date
10.01.2013
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Ludovic M.
3.7
Tres facile de se retrouver dans l'aeroport bien qu'il faille le traverser de tout son long pour arriver aux 1ere portes dembarquement. Je n'ai pas eu beaucoup a attendre mais c'est parce que je suis arrive au bon moment aux guichets de westjet. Wifi moyen car vers ma porte d embarquement j'en avait pas mais c'est un detail.

Le seul vraiment point negatif pour moi c'est que pour le prix de billet ( environ 500 francs Suisse) pouvoir prendre un baguage en soute sans avoir a payer 30 dollars ne serait pas un luxe.
Date
24.07.2015
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Bartosz xx
3.5
I liked that lounge where you can buy an access
Date
30.06.2011
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Leesy
3.5
Bus gate was surprisingly quicker to get to immigration than parking at the main terminal. Immigration machines took multiple goes and really didn't work that well.
Date
21.07.2019
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Ren97
3.3
Terminal 3 currently undergoing renovations so it looks pretty boring and not a lot of food options.
Date
29.10.2017
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Max Grahlher
3.3
Rather complicated airport to me. The express downtown is very comfty but extremely expensive. In case you stay or do your business downtown I would always suggest to use Billy bishop(downtown airport). It?s a little more expensive but super close.
Date
19.11.2015
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Scott Wersinger
3.3
Consistently the slowest baggage return in the world! I made it through immigration quickly 10 minutes but had to wait nearly 40 minutes for my bags. I picked up my bags nearly one hour after my plane hit the gate. This has happened every flight I've taken in to Toronto. Granted, that's only three times, but I still see a pattern.
Date
15.07.2016
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Denise Egglestone
3.3
As usual, an escalator or moving sidewalk is not working. This time it was the escalator into the terminal building from the value lot parking lot. Also the moving sidewalk in the domestic wing was not working. The WiFi is incredibly poor in most if not all areas of the airport.
Date
30.12.2016
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Karl Meeup
3.2
Toronto's International Airport as the No.1 gateway to and from Canada is a disappointment! Terminal 1 looks like a warehouse! You just want to get out of here!
Date
29.11.2011
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Rasmus
3.2
Only used YYZ as a transfer airport flying in from CDG on my trip to LAX. Didn't have time for any lounges since I needed time to go through immigration (pre-clearance for US).

The US-terminal was not much to cheer about. Boring interior and not that many stores and food venues.
Date
11.01.2017
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Rossi
3
Stylish building, huge and empty. Info staff not very helpful. Fees for ATM. Confusing and misleading hotel shuttle schedule
Date
11.07.2011
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Romain49
3
Peu d'espace pour attendre, notamment lorsque plusieurs vols partant a la meme heure sont en retard.
Peu de magasins. WC propres.
Date
29.08.2017
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zjason13
3
Most of the airport is what you expect from a large hub but gates after customs for flights to US are small and cramped. It looked like a parking garage under the terminal.
Date
10.07.2017
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Julian
3
I'll also review the airport for departures after flying home, but in terms of arrivals passport control was nice and efficient, a welcome surprise. Baggage reclaim could have done with being quicker, and signage for public buses was really not done well
Date
09.05.2018
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