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Reviews Sao Paulo Guarulhos International Airport

Reviews Sao Paulo Guarulhos International Airport

3.2 from 88 reviews
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3.2
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Misha Pornomonov
5
Terminal 3 at GRU is brand spanking new, sparkly, clean, efficient, very pleasant and smells nice. After my experience at GIG and POA, this was a modern terminal with all necessary facilities and efficient service.
Date
18.01.2015
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VALDEMIR ITO DE AZEVEDO
4.7
Visitei o terminal novo e ainda faltam instalacoes de outras lojas, mas a esteira que ajuda a chegar mais rapido estava desligada. no mais a parte de alimentacao bem como qualquer coisa dentro do aeroporto eh bem caro e em GRU mais ainda. mas o aeroporto eh bem servido de lojas e restaurantes.
Date
16.08.2014
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Charlie Alfa
4.7
The new Terminal 3 is awesome, very modern and airside is complete with good stores and restaurants.
Much faster to pick up baggage too now.
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Date
21.11.2014
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Derusen
4.7
So uma dica para quem for pernoitar em Guarulhos e estiver com frio, o Terminal 3 tem aquecedor, so se organizar com os horarios para nao perder o voo.
Date
26.01.2020
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Alana Santana
4.7
I'm suspicious to tell something. I work there and know all the corners and holes at that airport.
Date
04.03.2013
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Thiago Ramos
4.7
I like the way GRU is organized and how easy is getting to points there. The Airport is also clean and well decorated.
Date
23.04.2018
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Robert Werison Pitom
4.7
1? Vez sem mudanca de portoes.
Date
18.04.2012
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wvsimoesjr
4.5
Terminal 3 of Sao Paulo International Airport in Guarulhos (GRU) was built few years so it offers pretty modern installations matching the expectations of international travelers.
Usually you reach the airport by taxi or Uber as there is not a direct underground/metro connection available.
Comparing to the old Terminals 1 and 2, Terminal 3 is really great.
Date
29.07.2018
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Thiago Ramos Pereira
4.5
Para quem viaja com a Azul embarcar no Terminal 1 significa rapidez e facilidade pois apenas alguns passos apos sair do check-in ja me encontrava dentro da area segura!
Date
03.09.2018
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Alana Santana
4.5
My hub. But it have many things to improve.
Date
02.01.2014
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Alana Santana
4.5
I'm suspicious to say something. I work here and love! But Terminal 4 needs more food options.
Date
22.08.2013
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Alberto Acebedo
4.5
Es imponente sorprende la magnitud del mismo, cuenta hasta con un hotel dentro para aquellos que quedan en transito. La sala de preembarque posee varios asientos de los mas comodos en que tuve la posibilidad de sentarme alguna vez. La unica contra que le pude encontrar es que algunos de los tomacorrientes no funcionaban y que el wifi es solo gratis durante una hora.
Date
18.02.2016
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MatheusFerreira
4.5
Dirigir-se a Cumbica e muito facil. No aeroporto, em especial no Terminal 2, os passageiros contam com uma infinidade de opcoes, que vao de livrarias a bares/lounges modernos e que oferecem diversas variedades. Ademais, ha muito espaco para os passageiros, sendo muito facil o deslocamento interno devido a excelente sinalizacao. Chama atencao o rigido e necessario sistema de seguranca.
Date
08.01.2018
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wvsimoesjr
4.3
Terminal 3 of Sao Paulo International Airport in Guarulhos (GRU) was built few years so it offers pretty modern installations matching the expectations of international travelers.
Usually you reach the airport by taxi or Uber as there is not a direct underground/metro connection available.
Comparing to the old Terminals 1 and 2, Terminal 3 is really great.
Date
19.08.2018
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Caio19
4.3
O Aeroporto de Guarulhos esta muito comfortavel, espacoso, com muitas opcoes de servico e muito bem indicado. O acesso ao terminais esta muito facil e nao ha nenhum problema de filas e congestionamento de passageiros no terminal. Parabpens para GRU Airport.
Date
13.01.2018
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Alana Santana
4.3
Long lines early in the morning.
Date
14.02.2014
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Toninho Reinholz
4.3
Food is full of options, however, it is too pricey... Restrooms well maintained and clean. A little busy on a holiday, though.
Date
10.07.2018
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James Smith
4.3
Very long queues to pass through immigration about 90mins
Date
28.05.2012
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Radovan Krejci
4.3
Since new Terminal 3 was opened for football WC,it is completely different experience to travel through GRU. Although, do not plan for shopping on departure. There is not much to choose from. Security and passport control are quick and efficient.
Date
21.06.2015
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Javier Velasco
4.3
Had a 8 hour layover. I had to go throught customs (firts time at GRU). Everything was ok, no lines. Git out at Terminal 1, killed some time and went to the new Terminal 3, looks like another airport!. Wifi is free but only for 1 hour.
Date
25.01.2017
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gustavotmacgr
4.2
This the largest airport on the South America, they are really big and have all that we need like free Wi-fi, food and one supermarket at the interior.
Date
17.11.2018
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Natalia
4.2
Guarulhus is big and well organized. One of the best aorports I've been to. Good bus/taxi service, which is easy to find.
Date
03.06.2016
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Arthur Sena
4.2
O Aeroporto Internacional de Guarulhos e enorme. Voce encontra muitas lojas, cambio para trocas de dinheiro. O lounge nao e tao bom assim para um aeroporto internacional e o aeroporto tem problemas de infiltracao. Sem Wifi gratis.

The International airport of Guarulhos is quite big. Over there you can finds many stores and some restaurants to eat (the food is very expensive). Also, you can find a money exchange. No free Wifi.
Date
30.03.2014
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Martin aviator04
4.2
Guarulhos is a good airport but the passport queues are really long... You have to walk a lot but however it is a modern airport with a good temperature...
Date
09.07.2017
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Maximiliano Romero
4.2
GRU airport is really good for connecting flights.
The terminal has pretty good space and stores and service may vary.
Lounge is ok, but that depends the terminal you use for boarding.
Inmigration was almost empty and there was no one at customs.
Baggage deliver was fast.
Date
08.02.2017
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Danielxbrito
4.2
aeroporto muito longe da cidade e transporte publico precario. servicos caros e pouca opcao de itens de primeira necessidade, como farmacias, bancos e etc...
Date
06.03.2019
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Santi
4
Uno de los aeropuertos que mas me gusta, no es que sea muy muy moderno, es una pequena ciudad, ademas, aunque tiene ya anos y lo reforman de vez en cuando. Me gusta el hotel que tienen dentro por que no es caro, te ofrece la posibilidad de dormir en silencio, duchas, wifi etc, por una cantidad mederada y las horas que necesites contratar, algo que me gusta cuando tengo conexiones tan largas.
Date
11.04.2017
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Carlos Alberto Santos
4
The new Terminal 3 of Guarulhos is completely different from the older terminals (1, 2 and 4), offering a comfort and space for the passenger on a similar level to the best European and North American airports. The Star Alliance VIP Lounge is fantastic, being modern and spacious.
Date
24.06.2015
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Pablo Kapp
4
Rapido e seguro, check in facil, facil locomocao, porem pelo tamanho do aeroporto poderia ter opcoes melhores para comidas e bebidas. O voo tambem saiu no horario, nao ficou claro onde era a alfandega e eu minha namorada tivemos que procurar, no retorno.
Date
27.08.2015
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Nuno R de A Graca
4
I used Terminal 2, and although quite old, it's easy to navigate and find all the main facilities as ATM, check-in desks and restaurants. Stores are too small. Security screen and passport control were a breeze, i guess it got much calmer after Terminal 3 opening. Boarding area was also much more empty this time, there was at that time just 2 flghts of LAN and 1 of Delta, all the other companhies had already moves to T3. Wi-fi for free for 30 minutes in the boarding area. Boarding procedures easy.
Date
28.11.2014
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Matheus Zanin Silva
4
Good airport, no problems at all, the check-in, security, imigration and baggage claim was really fast but the airport looks old.
Date
15.11.2013
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Loic
4
Big Airport, not easy to reach it (not efficient public transportation). After i was sky priority so my check in was perfect and the terminal facilities are ok.
Date
12.11.2017
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Viktor Hajam
3.8
The new international departure Terminal (Terminal 3) is amazing, it's not finished yet, but is already well signalized and with astonishing VIP Rooms. There are a lot of self check-in not working, they need to improve that.
Date
13.10.2015
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Daniel Lira
3.8
GRU fechado por causa de mal tempo. Voo atrasou e so decolou 20h Horario de Verao Brasileiro.Na chegada em Recife, 25 minutos orbitando aguardando pouso e com outra aeronave orbitando junto.
Date
14.02.2012
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Rafael Facure Moredo
3.8
ENGLISH: Guarulhos is a good airport! There is 4 terminals in the airport. It is very big and have lot of thinks to do, but all is very expensive.
PORTUGUES: O Aeroporto de Guarulhos e bem grande, possui 4 terminais, o mais recente, o terminal 3, e um amplo saguao com quase 30 portoes de embarque e muitas lojas e restaurantes, os terminais 1 e 2 sao mais antigos, e estao sempre lotados de pessoas. Ja o terminal 4, e um pequedo deposito, que foi transformado em terminal, possui 8 posicoes de aeronaves.
Date
16.06.2014
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Lucas
3.7
Um aeroporto muito bem estruturado,so que com pouca organizacao!(An airport very structured, but with little organization!)
Date
26.10.2010
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HS Clube Turismo
3.7
Melhorou um pouco, mas as dificuldades com check-in ainda atrapalham e os precos sao exorbitantes. Recomendo o estacionamento no edificio garagem pois a interligacao com o terminal 3 facilitou as coisas.
Date
22.09.2014
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Maximiliano Romero
3.7
GRU airport has really good facilities.The food stores are pretty good and diversed.
I really recommend to go to GOL VIP lounge.
Wifi is restricted to 1 hour use for free.
Be careful in rush hours.Sao Paulo has a lot of traffic jam.
All Airport staff are really helpful , well -mannered and gentle in general.
Date
08.02.2017
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Pavel Jiranek
3.5
Nice new clean airport, very quick service from check-in to gate. All within 30 minutes including passport and security check. Almost no waiting. Lot of space so you do not feel like in a prison. Very expensive food services.
Date
06.08.2015
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birger flonaes
3.5
Not very easy to get from the airport to city center.
Date
27.08.2013
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Jessers
3.3
Today the electronic signs were not working outside the airport indicating the right gate for each site company.
Due to national holidays all the parts of the airport were crowded, but working properly.
Date
17.11.2018
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Claudio
3.2
The international airport of Sao Paulo has improved greatly after the inauguration of Terminal 3 (far superior to the other two terminals). The passport control system is safe and modern which makes that not spend too much time in immigration control.
Date
28.01.2016
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wpruchnik3
3.2
WiFi was really good. It looks like they?re doing renovations apbecause some parts are very bright and modern and other parts are very dark.

The area with the gate was blocked off until well after the boarding time. I think it must be a convertible international/domestic area.
Date
15.03.2018
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Nuno R de A Graca
3.2
We had to go by bus to the terminal, despite some fingers were free. I guess a full A321 with 174 passengers should have priority to use them, but the truth is that Guarulhos still is very crowded even with the opening of T3. For my surprise, bagage claim was fast, had to wait less than 10 minutes. when it used to take more than 30 minutes.
Date
10.03.2015
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Luiz Henrique Prado
3.2
No Windows in 737-800 at 9a our 9f!!!!
Date
29.09.2012
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leoperetti11
3.2
El wifi es de pago solo tiene 1 hora de cortesia gratuita. el Check-in se debe hacer el self-check-in pero despues hay largas colas para despachar el equipaje y controlan la documentacion nuevamente (otra vez Check-in).
Date
01.01.2019
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Helio Rocha
3.2
Baggage claim area requires huge improvement !
Date
24.07.2012
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Rodrigo Dantas
3
Used the International Departures of the Terminal 2. It?s very old, hot and boxep up. Terminal 3 is much better
Date
17.03.2017
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amaziascosta
3
O Aeroporto de Guarulhos estava muito bom, mais o terminal 4 que hoje e o T1 estava deixando a desejar.
Date
09.01.2018
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Henrique Souza
3
Nothing to do there :x a lot of people !
Date
01.01.2012
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