Reviews Melbourne Airport

Reviews Melbourne Airport

3.4 from 94 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.4
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Rating
Andoni Barrica
5
Very Clean and organize system. Polite staff.
Date
26.11.2011
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Christina Goding
4.8
Not a bad airport at all, friendly people, a bit difficult to maneuver, but the people were nice enough that it didn't matter.
Date
13.01.2013
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Frank Greco
4.8
Easiest Airport to navigate in Australia, great facilities and good shopping.. AS a frequent traveller its very important to have all facilities at hand, also having all major airline represented in Melbourne is a bonus.
Date
11.06.2014
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Patrick Schwarz
4.7
Very good terminal for a low cost carrier like Jetstar, fast disembarking and good views of the main runway.
Date
02.05.2016
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Patrick Schwarz
4.7
The Qantas terminal is old and needs some updating and those tinted windows AGHHHH. But other than that a nice terminal to arrive into. But food and drink is expensive.
Date
08.02.2016
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Mohammed
4.7
Not that bad regarding baggage area and the size but sometimes due more number of flights things do get bad infact worst took me 2 hrs to get out on my first trip but not more than 45 mins in the later trips
Date
04.07.2012
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Liam
4.7
I enjoy departing Melbourne International - it's a nice terminal and looks fantastic with the immigration/security change around.
Date
03.04.2011
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E G
4.5
Went on public transport and reliable skybus, no need for a taxi with one suitcase. Check out their website to see which terminal you need to go, they are all possible to walk to, once you are there anyway.
Date
16.12.2014
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James-Robert Knight
4.5
Very clean, quick and efficient customs and a nice lounge area. Very good Hot Chocolate too.
Date
18.07.2013
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moment_o
4.5
They have automatic immigration system, it was soooo fast to go out!
Actually, I used to love collecting immigration stamps, but I couldn't get them in here.
Date
08.05.2018
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Michael Downs
4.5
Swift and efficient transit through immigration and security to our departure gate. No hassle boarding and we were soon on our way
Date
26.05.2017
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Dominic Papasergio
4.5
Melbourne, just brilliant! Melbourne, Melbourne, Melbourne better than $ydney. There are no words to describe how good Melbourne is! Two would suffice, just brilliant. I can't stress how good Melbourne is. It was the original capital until Sydney's insecurity showed up.
Date
11.11.2014
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Henrik Hansten
4.5
I have connected internationally once through MEL. Generally it was a positive experience with no problems. MEL is a convenient, clean, and well-organized airport with nice staff. There are good shopping and eating opportunities in the terminal. I had a 2 1/2 hour connection which I
was plenty of time to go through security etc. However, I would not recommend a connection longer than 3h as quite simply you would get bored. KEEP IN MIND: I have only been to the international terminal (keep in mind).
Date
07.04.2018
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Felix Harvey
4.5
Good facilities and qantas Club!
Date
16.11.2013
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Flynn Cernoy
4.5
Advanced airport facilities. Really got a Melbourne vibe to the airport. Very relaxing, good amount of shops in the Domestic Terminal with Jetstar. Not congested, very good airport!!!
Date
30.09.2017
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Mark Richards
4.5
Overall a better experience than I thought it would be with so many pax on an A388. Melbourne airport could really do with free wifi. Only annoying thing was the number of people sleeping on the seats that had a view over the Tarmac.
Date
17.02.2015
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Jamie Hunter
4.3
The best airport. My home town airport. We have everything here and everyone is very anxious about catching planes.
Date
23.01.2013
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Lucakiss
4.3
Loved it, nice to have dogs sniffing me lol!! Very friendly staff and Melbournians are nice people to chat with.
Date
22.09.2012
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Gary S
4.3
I have always found Melbourne an easy airport to get around, nothing seems to be too far away and it's easy to get to and well signposted.

Having said that I recently had a regional flight from MEL-LST with Qantas and the departure gate seemed to be in a long forgotten part of the airport, probably Melbourne Airport Mark I. The seats were torn, the area was dark and dank, not a pleasant area.
Date
20.03.2016
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Ryan
4.3
Heaps of food places, security checkers were casual but did the job quickly and correctly. Food didn't cost anywhere near as much as I was expecting. Getting to the airport was a little tricky due to the myki system, but the skybus was excellent and reasonably priced.
Date
21.08.2014
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Anthony King
4.3
Had whole row for 24 dollars AUS slept entire flight. I had to get flight crew to move a passenger from the row I had payed for which they were able to do easily. the rest of the flight was without incident
Arrived to KLIA2 which was only open a few days, was easy to navigate and am ready to go again.
Date
10.11.2014
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Lavan Ruban
4.3
Easy to get through Melbourne as it was a domestic flight. Had a lot of international travelers so it slowed us down.
Date
17.07.2012
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Oliver Gigacz
4.3
Australia's best airport. All Terminals close to each other. A lot of room to move about, and plenty of places to shop or have a drink, while waiting for your flight.
Date
31.01.2011
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Patrick Schwarz
4.3
The gates are quite a bit of a walk from the main shopping area in Terminal 4 but other than that its a great low cost terminal and very new!
Date
08.02.2016
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Peter Shepherd
4.3
Pretty good airport - can walk between all terminals. Needs better baggage handling though, especially Qantas domestic.
Date
18.08.2012
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Daniel
4.3
Bags took far too long to come out. Airport overall was good though.
Date
04.10.2013
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Kai Pratt
4.2
The Qantas Business Lounge definatly doesnt differ from the service that you get onboard. The lounge boasts a large range of cold food as well as many hot dishes from all cultures. An even larger variety of drinks are on offer too. There are a large choice of books, magazines and computers available for business use. The lounge has a real sense of modern interior design.
Date
22.02.2016
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Onder Burgflugfan
4.2
The domestic terminal is very very good, they sent my laguge personal to me.
Date
04.09.2012
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Courtney
4.2
Loved it! I was taking spotting pictures as soon as we landed!
Date
08.05.2011
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George
4.2
Melbourne airport has definitely improved its performance as it has updated many important parts of the airport. As always its important to get to the airport early to avoid check-in queues or make sure you check-in online before going to the airport. Check to see if your eligible to use your airlines lounge for your flight as many airlines have a lounge in Melbourne airport
Date
19.07.2014
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Ray Liehm
4.2
Interesting terminal on ground level
Date
05.10.2011
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Andrew McLean
4.2
Decent QF Business Lounge, great chicken curry. Airport itself quite busy and starting to show its age.
Date
03.11.2011
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Erwin van Londen
4
Tullamarine is your average airport. Nothing fancy. The recently upgraded international terminal (2) looks OK.

Traffic to and from the airport is primarily via taxi's. There is no public transport in the near vicinity and the other option is to use the Skybus which brings you to the heart of the city near Southern Cross station for AUD$18.00. A comparable cab-ride is around 70 to 100.
Date
21.07.2015
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StephenO
4
Security setup hopeless at VA terminal
Date
14.11.2013
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Heath Palmer
4
Qantas Domestic terminal mostly nicely renovated however (spending 3hr layover) exploring the airport had stark contrasts between really quite old parts and the shiny modern new. (As of 2012)
Date
24.11.2013
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Brendan Grainger
4
Overall, Great Airport! Long walk from the relaxing / food court area to the gate. I found it surprising that terminal 4 closes overnight and reopens at 4:00am which was a little annoying. Very clean and okay selection of food outlets.
Date
23.05.2017
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Chris Hogg
4
Melbourne security os the worst in the whole of Asia. Staff have 1 brain cell adn cannot interpret anything, they have no common sense adn the whole thing is a sham and a hold up to the flow of passengers. Get your shit together Melbourne
Date
18.05.2018
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Luka
4
Kinda remote from the city but the airport itself is superb. Modern, lot of stores inside. Can get crowdy.
Date
07.09.2012
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Sam Garrard
4
Got the skybus to the airport, very quick but quite expensive. It was very easy to transition between terminals, which were relatively clean. Customs and immigration a little slow. Overall a very good airport
Date
16.09.2015
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Tim Crew
3.8
Very big airport and can take some time to get from the gate to the exit. Lots of shops and plenty of food to eat
Date
10.09.2011
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Dennis Pale
3.8
The airport is way too remote from the city centre. I reckon it took one hour with the bus shuttle service to get there and therefore it's also expensive.
Date
21.02.2016
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kunal singh
3.8
only thing did not liked the walk to T4 the new Jetstar dedicated terminal , you need to allow sufficient time to reach your gate , they should have enough carts to carry pregnant ladies and families with young ones .

Also luggage trolley needs to be paid $4???
Australia is probably be the only country charging for getting your luggage through the trolley
Date
19.03.2017
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Metro Man
3.8
My home airport, plenty of shopping and restaurants. Free WiFi is of decent speed.

Check in is always orderly and the lines move fairly fast.

The biggest thing that lets Melbourne Airport down is the transport to the airport. There is no rail link, and one main freeway that can become choked with traffic. There is a frequent shuttle bus, but it is expensive.
Date
05.06.2016
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Sweetpea
3.8
Got through the e-Gates quite quickly this time.

Bags had Priority tags and turned up first which is unusual.

Has no trouble finding our driver but it is a long walk in the open to the car and the pedestrian crossings are just dangerous.
Date
26.12.2017
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Lavan Ruban
3.8
Good enough day, the crowd was appreciated as it was a wet 8 degree day.
Date
15.04.2012
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Glenn
3.8
The wait for a taxi at Melbourne (Qantas terminal) alway seems to take a long time - presumably because it is at the end of the series of terminals all of which are waiting for taxis.
Next time I will try walking down to the Virgin taxi rank to see if that is any quicker.
Date
01.03.2016
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John
3.7
Took a taxi from Southbank, cost about $60AUS. Got to the airport super early for a departure to Los Angeles. Was probably the second person on line to check bags. Passport control very fast... unfortunately they no longer stamp passports exiting Australia. Security screening easy, security folks actually pleasant. Lots of shopping, not many places to eat. I didn't need any more souvenirs but something more substantial than a lamington and a 'flat white' would have been nice at 7 AM when waiting for a 9 AM departure. Pretty good airport overall.
Date
11.08.2014
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Flynn Cernoy
3.7
Quick airport, quick immigration, food is decent, can catch a tram or bus to the airport. Decent airport
Date
05.03.2017
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Ideen Aghdassi
3.7
Have to pay for wifi which i thought was very poor. As for baggage well they handled the slip up in Dubai nicely, as for the blokes in Dubai not so nicely. They organised my baggage to come in on another flight and offered to deliver it to my house 340km's away. Airports big but nothing compared to transit airports.
Date
30.12.2014
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John Ugrenovic
3.7
Ground Handling Agent for SQ In Melbourne Staff Were Extremely Rude. Complaint made to Airline Directly. Action Taken.
Date
18.03.2013
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