Reviews Charlotte Douglas International Airport

Reviews Charlotte Douglas International Airport

3.4 from 19 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.4
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Rating
Gareth R
4.7
A very pleasant airport in which to arrive with plenty of facilities, diversions and space to roam, important after or before transatlantic flights. It's hard to fault the facilities, although I've never been able to find a multi-faith room.
On occasion they have a pianist at the heart of the airport and you may lounge on one of the rocking chairs and relax, although the aroma of cinnamon wafting around the terminal may be distracting. Even the regular seats at the gates are comfortable. Definitely one of the best airports I have had the pleasure of visiting.
Date
18.11.2014
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James Silverberg
4.5
Quaint, welcoming, not too big. Pretty good.
Date
25.11.2013
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Cody Gilliard
4.5
Aesthetically, CLT is everything I want a medium-sized airport to be. The main concourse is a large, open space. The massive windows all over the complex give the feel of even more space, and it's all modern and sleek. I wish I had had more time to explore, it's a truly beautiful airport.
Date
08.09.2016
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Philip Smith
4.3
Very easy to find connecting flights. Fast free Internet. Plenty of food options. Lots of natral light
Date
07.12.2013
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Julian Menko
4.3
It is a lovely little airport that is great for any in-transit passengers with even a little time. Many varied facilities and very open and comfortable.
Date
02.12.2015
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Noah
4.2
This airport was great. After being in the aircraft for a long flight, the moment I stepped into the boarding lounge of the Jet Blue terminal I felt right at home. It was easy to navigate, and very nice inside too.
Date
25.05.2014
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alextompkins
4.2
Overall a great airport, and another one of my favorites. Security moves quickly here and you have a lot of options for food once you are through security. There is a Starbucks near the check in counters in case you are picking someone up, and need a little caffeine boost. There a ton of great bars if you have the time/interest.
Date
16.11.2015
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Jack
3.8
A very easy airport for doing international connections. All of the terminals meet up in a central plaza, and the overall size of the airport is easy to manage.
Date
14.01.2018
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Christina Strynatka
3.7
The accents are lovely, the people are helpful, and it's super easy to get to and from the city centre (hello, speedy train). It's also the only airport where I saw a *LINE* of men waiting to get their shoes polished at the crack of dawn.
Date
28.03.2015
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Josh Sampey
3.7
Nice airport with lots of food options.
Date
19.01.2014
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Anamitra Ghatak
3.5
Very nice airport with just adequate infrastructure.
Date
05.11.2013
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Amerika8
3.3
Parking facilities are currently under construction, as well as most roads entering the airport. Pretty congested right now, but hoping things flow nicely once the construction is done and more parking available.

Packed airport most the time
Date
30.06.2014
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pilot0674
3.3
Its a very nice airport, but i dont like how big it was. I got off my plane at concourse b, and it took me 13 minutes to walk to concourse E!
Date
18.04.2019
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Spencer Mullee
2.5
Too far between flights always it seems. Leave time to far from one terminal to another especially if you're going to or from a United Express flight.
Date
13.05.2017
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Jake Montgomery
2.3
Nice airport, nice facilities, excellent WiFi. Bathroom attendants creepy. Greatly overcrowded and highly inefficient layout. Long walk from E terminal with regional carriers to mainline flights in B and C concourses. Compared to other US major airports, CLT falls short in layout, but is still highly efficient and still better than most. Customs and immigration one of the easiest due to little international traffic thru CLT.
Date
28.07.2014
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Jmwiley77
2.3
TSA here is horrible!!! 4pm in a Monday and only 1 xray machine open. One hour in line, plus TSA agent yelling at people. Horrible!!
Date
18.02.2020
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Rodger Strachan
2.2
Charlotte's airport for the last 2 years has been terrible getting in an out. Whether you're picking up a passenger or departing. Though its construction related, they can do a better job logistically if they really cared. Be sure to plan for this.
Date
26.11.2014
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Ryan Eskew
2.2
Every time I land in CLT it seems like there is a traffic jam on the taxi way, and there is a delay getting to the terminal. Inside the terminal, it is a flood of people. The airport seems over saturated with airplanes and passengers.
Date
07.06.2018
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gsasala97
1.7
I have no idea why this place is still a hub. When I landed we had to walk around on the tarmac, now if I was coming from a small airport I wouldn't be complaining that much, but I was coming from Pittsburgh which is a fairly large airport. You had the choice of it being really hot or really cold. It seemed that every place closed at 9pm. When I tried to connect to the WiFi, so I could see if my flight to Daytona Beach was delayed, I could only connect to the WiFi on my phone for 45 min, the WiFi did not let my laptop connect.
Date
14.01.2018
Terminal signs & directions
Terminal cleanliness
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Airport Wifi service
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