Reviews Ukraine Int. Airlines

Name: Ukraine Int. Airlines
Rating: 2.9

2.9 from 25 reviews

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Overall rating: 2.9

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Artemshypulya

1.4

A Ukraine International Airlines (UIA) flight crashed shortly after taking off from the Iranian capital Tehran on 8 January, killing all 176 passengers and crew members on board.

Date: 05.02.2020

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Andrew Leung

1.2

The aircraft is old and doesn't have personal entertainment system on its 767-300ER plane. Movies are played on the big screen and smaller screens in the middle like in the 90s (but without small screens on the sides). Departure was delayed by about an hour due to excess baggage that wasn't loaded yet.

Date: 03.03.2019

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???? ????????

Flight itself and cabin crew were perfect. The flight magazine is also good. I don't like how they put entire 737-500 or entire 737-800 into 1 bus.

Date: 16.10.2018

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JourneyingwithJosiah

4.2

Flight from Kiev to Bangkok onboard their new 777 in Premium Economy. Flight was delayed by 1 hour and 15 minutes due to bad weather which wasn?t UIA?s fault. They handled it good by handing out cold ice water. The cabin was piping hot the whole time we were on the ground. The flight crew were kind, and food was great. Duty free had a lot of options. No WiFi was avalible, and the IFE were average. Perfectly fine for the flight time. One thing I didn?t appreciate was that the flight crew let some passengers party in the galley drinking, which kept up all the other normal passengers who wanted some sleep. Good flight and I would recommend UIA in Premium Economy.

Date: 01.08.2018

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krzys05

4.8

Their B767 is very old. I felt like in 90s. Crew were nice but I think they weren?t best in English. Food was good, only entertainment were big screens at every 5 rows

Date: 08.06.2018

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???? ????????

Beautiful crew. No in-flight entertainment. Economy does not include food, little choise available on in-flight menu, and nice choice in case of pre-order

Date: 27.06.2017

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EA Doron

4.4

great airline. good pilots make super good landings... :) flew for the first time with them. cheap flights. good company. if i will fly in those directions again might be choosing the airline again.

Date: 15.06.2017

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Zvi Josef

1.6

Worst airline EVER!
Worst seats I've ever sat in.
Onboard service is non-existent.
Flight attendants are horrible.

Date: 03.06.2017

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Sergey Sheremet

1.4

30(!) minutes spent on baggage registration, because no data about payment for baggage place in registration system.

Date: 10.03.2017

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Thomas Boreal

1.6

Ukraine International Airlines is a high-cost carrier, with a low-cost quality. Boarding/Deplaning always by bus to save a few euros in taxes, very very dense configuration, no entairtainment, no service. Nothing.

Date: 24.12.2016

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Kostiantyn Drozd

UIA is kind of a joke...9 hours flight: the seats could not be adjusted to be able to lean down...the space is even limited for me (I am 175 cm), few big guys could not really fit into economy class seats...food was ok...the crew looked sort of tired and not so much helpful (in my opinion).

Date: 20.11.2016

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Andre B.

3.8

Really no spare in Economy CLASS on 767-300. The seats are really to close together, so no spare next to your neighbors and just small legroom.

Date: 06.11.2016

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ilya

4.2

I love this airline, because it is very cheap, has good connections, planes are new and the crew members are always very polite and pay attention. Service call center also works perfect. In a ratio money/service it is probably one of the best in the world. You cannot expect emirates service when you pay as for easyjet..

Date: 30.12.2015

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LasseL

3.2

Used to be my favorite airline but since Maidan events their service took a hit. No more free meals or coffee. Meals and drinks with money are ok and not badly priced. Panorama in flight magazine is very good, i always read it from cover2cover. UIAs flights are easily delayed without explanations. Some short haul planes are new and the older ones well kept but B767 long haul planes are very outdated, no entertainment systems.... it's painful to travel 8+ hours, even in business class (yes, tried that too). However, staff are very friendly and women are amazing hotties :) Ground service is not so good, especially at KBP airport. UIA has really weird flight pricing and stupid discounts, for example discount on your birthday. Idea is great but it is so hard to get it... basically you can get it only from airport desk. Another weird thing is that some of their connecting flights are way cheaper than flights to kiev only. I will never understand this. Also some of their flight routes have no sense at all and will end up burning their money only. UIAs social media service is great and fast. Would i still use UIA? Yes but its not my 1st option anymore.

Date: 30.07.2015

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Katya Lemi

3.6

Good stuff, polite.
No Wi-Fi and no meals in this airlines but the servise is really good.
They care about their customers. They would help you with everything yo ask.
You can take 23kg luggage for free and 10 kg more to hand luggage.
Prices are normal for usual company.
I would fly againe.

Date: 09.07.2015

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Kostiantyn Drozd

1.8

Ukraine International is getting worse...No free meals on-board (one has to pay 10 Euros or so)....one has to pay even for tea and coffee. Plane is rather old...However staff is quite friendly. Flight finally was in time. But overall it is too expensive for provided services

Date: 04.10.2014

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Moritz Bilger

Mostly old planes but in good condition. Friendly staff offered good snakes which were already included in the ticket price. Seats were leather and confortable but old though. All together I must say that it was a good experience. I will UIA again.

Date: 28.09.2013

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SOM

1.6

Operated on behalf of Austrian Airlines. Crew refuses to speak Ukrainian. Very unpleasant filling after such flight of being ignored

Date: 12.08.2013

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SOM

1.8

crew was very cold, English level is very bad, Ukrainian language seems to be a big challenge for the crew...

Date: 24.06.2013

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Roman

2.6

nice company. nothing special. everytjing i need

Date: 17.12.2012

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Andrey Shchurkov

Having issues with refund for previously cancelled flight.
In general it's not bad not good company. On inner flights uses old planes when possible.

Date: 03.12.2012

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Roman Mykolayskyy

4.8

An amazing airline, the food is amazing, the some aircraft are a bit old but the pilots in Ukraine are the best. Flight attandent are very beautiful. If they had on board entertainment, I'd love the airline even more.

Date: 04.09.2012

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Berni

2.4

I will never fly again Ukraine airlines. More than unfriendly people on the plane
For dinks you have to pay, but there don't accept credit card. exact 24 min delate by 45 min times to changed the plane and no boarding pass.