Reviews Singapore Airlines

Reviews Singapore Airlines

4.1 from 115 reviews
Customer ratings
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Overall rating
4.1
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SBansal
5
Singapore airlines continues to amaze me with their amazing customer service and the inflight meals are to dir for. They level of creativity and the quality of food is just amazing. Love it.
Date
17.07.2017
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Chuck H. Ng
5
Not sure how airlines like Air NZ bagged the Airline of the Year 2020... In my opinion Singapore Airlines remains the BEST AIRLINE ever by a huge margin compared to its competitors - no one else even comes close let alone better it!
Date
01.12.2019
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DadfromHazo
5
Flying Singapore Airlines is always a pleasure, the B777 Business Class section of the aircraft is fantastic and very modern. Lay-flat beds are comfortable and the entire crew are very professional, just what you expect.
Date
13.03.2019
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Dylan R
5
Flew the new 777-300ER with new business class seat. Seat was outstanding, a big improvement comfort-wise over the older generation. Much more useful storage for laptops/magazines and more accessible USB and power for charging devices. Phone would not connect to wifi. Crew very accommodating with requests. A bit too quick to try and get your seat upright and table away when the decent starts about 45mins out from landing. It's not that urgent folks...
Date
11.10.2015
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mrsyeltzin
4.8
WiFi is still a weak point on SQ, but unless you absolutely have to remain connected, it's an acceptable tradeoff. Everything else is amazing.
Date
27.04.2019
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Dominik
4.8
Their business class seats on A380 are probably the best worldwide. Fantastic airline.
Date
07.11.2012
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Jem
4.8
Surpassed all expectations. Most comfortable economy I have ever flown, great service and good food.
Date
06.07.2017
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Anton Gribovskiy
4.8
Nice company, cheap flights, good service.
Date
23.06.2013
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resdaile
4.8
Best airline in the sky by a long way. Best seat for Economy in their newer A380s. Personalised IFE for Kris members is great.
Date
07.10.2019
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VivekRaghunathan
4.8
Always a pleasure to fly by SIA. The cabin crew is one of the best and so is their service both on and above the ground.
Date
24.03.2019
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PTM
4.8
Afternoon flight to NRT from LAX, good meal and service, flight crew were the usual friendly and helpful. Read the entire way back.
Date
07.05.2016
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NoddiZeSkarszewa
4.6
Wi-Fi costs too much, food is amazing like flight crew, entertau=inment, etc. Best airline in the world in my opinion.
Date
02.10.2019
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Rodney O'Leary
4.6
What can be said about Singapore Airlines from me personally,they take a powerful lot of beating in every respect,great service good food and brilliant up to date aircraft I feel really safe travelling with these guys/gals rated as well and truly up there with the best of them IMO there are tow airlines that share second equal Air New Zealand and Singapore Airlines IMO there is no first place.
Date
11.10.2014
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Josh Brand
4.6
Very good impression! Had hand towels for refreshing.
Date
23.02.2012
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Hafiz Bam
4.6
Though SQ may be losing its shine against other competitors especially from the Gulf, they still rate as one of, if not the best airlines to fly on. No issues with booking through their infamous non-working website now. But for some weird reason seat selection blocked off the rear part of the aircraft. Otherwise service was consistent despite different aircraft types providing different generations of products, but all of which still can keep you engaged throughout your longhauls.
Date
21.06.2014
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Michael Chiang
4.6
The load factor for the flight was extremely light, considering that an A330-300 was used for this route, the flight was only 30-40% full. This however resulted in the aircrew being extremely attentive to our needs and went multiple rounds with peanuts, biscuits and beverages.
Date
08.04.2015
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Alex_Bransby
4.6
The best airline, tied perhaps with Emirates, but the top of the airlines, staff amazing, they take friendliness and professionalism to the next level, food is incredible, and service is second to none. Bringing drink refills even when not asked form, just shows how they can make a difference and really make you feel like you're a valued customer...
Date
09.01.2019
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Kevin Oscar Boerma
4.6
Thankfully Singapore Airlines provides larger aircraft for short flights like this one, so a lot more leg space and a price cut gives the flight a luxurious feel.
Date
24.02.2014
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Oh Jia Jun
4.6
Singapore Airlines is an airline that has earned lots of reputation . Today I have tried it out. The flight crew was kind and understanding. They also helped in boarding / departures and the choices for in-flight entertainment was overwhelming . Food was nicely prepared and given in the correct amount. There was no Wi-Fi is this flight , unfortunately , but this route and time (SQ802 and SQ807) are now served by the A380-800 and it now has Wi-Fi on board. I hope to see more changes coming to improve the reputation of Singapore Airlines . Keep Up the Good Work!
Date
01.11.2014
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PTM
4.6
Sat in middle row aisle in economy, son in middle seat, good but not great food, good service, nice attentive crew.
Date
07.05.2016
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INDIEFLYER
4.6
MY SECOND TRIP WITH SINGAPORE AIRLINES BUT THIS TIME I CHOOSE PREMIUM ECONOMY TO TRAVEL,SEATS ARE GOOD,FOOD IS GOOD AND ALL CREW IS VERY HELPFUL AND THIRD TIME BOARDED THE A380 TO DELHI,NONSTOP,WOW.
Date
11.01.2018
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PTM
4.6
Morning flight. SQ business class seat is ok but not great. Don't recline to far, seat and bed is hard (not as hard as LH). Still looking for a better seat but I don't fly much in other airline business class. SQ crew, food, and service is outstanding as usual.
Date
07.05.2016
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PiRad108
4.6
I have not flown Singpore Airlines for over 20 years they were good then and they remain good. For a short economy hop, everything was excellent. The only possible gripe no headphones are provided on the flight we were on.
Date
04.05.2018
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Value for money
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Jeremy Betteridge
4.6
I get the feeling that the airline is saving a bit on aircraft cleanliness and the support of economy comfort. Having said that, this airline is prompt, efficient and the staff are second to none in flight.
Date
07.04.2014
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PTM
4.6
I don't use the WiFi, the movie/tv selection is not interesting. Other aspects of service is very good but definitely downgraded compared to ten years ago. New business class cabin is refreshing but access to USB/power is awkward. Lie flat bed is no different in comfort than the previous lie flat beds.
Date
07.05.2016
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Cabin Staff service
Value for money
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Kees Haring
4.6
Good very good.
And very very good service
Date
31.10.2010
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Vincent OR
4.6
Flew economy class on the Airbus A380 from Singapore to Sydney. One of the best flight experiences I've ever had. Staff were welcoming and friendly, there were many movies and series' to watch in many different languages, food was tasty. Everything was just great!
Date
03.06.2017
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Jordan Bridge
4.6
Excellent Service, one of the best airlines I have ever travelled with. I had a row of 3 to myself. So it was like business class!
Date
29.01.2011
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Brent Kilkenny Chian
4.6
Excellent service as always, flight attendants were affable and more than willing to engage in casual conversation to keep this bored flyer occupied.
Date
26.02.2013
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Edith
4.6
best service I've ever experienced!
Date
13.01.2012
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Sam Rawlings
4.6
Amazing Food, Great Crew, Great Service
Date
25.10.2013
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Jake Norton
4.6
AMAZING AIRLINE, BEST BUSINESS CLASS EVER FLOWN ON, LOVE THE FOOD AND THE STAFF ARE REALLY FRIENDLY
Date
22.05.2013
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Value for money
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Claire Disney
4.6
Always had good service from them
Date
12.07.2013
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linlianghung
4.4
Very good WiFi and connect system from your personal mobile phone with Singapore airline App to front screen.
Date
24.11.2019
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Djwplane
4.4
Very friendly staff always smiling and happy to help with any request you have. Good food and drinks.
Date
27.10.2018
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Jason Pais
4.4
Top notch service. Crew is is always there to help. Constant drink runs frequently on a 11 hour flight. Seats were hard, but the IFE kept me entertained. Excellent Economy product overall, but SQ need to increase seat pitch for ultra long haul
Date
18.01.2012
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XPinger
4.4
This airframe has obviously not long since been through an internal refurb with the latest SQ IFE which was very good. Everything else was to the usual high SQ standard although the hot meals were not very hot!
Date
13.05.2018
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Cabin Staff service
Value for money
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Phil Latham
4.4
This A380 is showing signs of age. One bathroom broken within first 45 mins and just tired.

Food out of Singapore much better than out of Brisbane. Fast boarding and deplaning which is always great.

Good and friendly service as expected. IFE didnt sit well with me, really struggled to find something i wanted to watch / listen to.
Date
05.02.2018
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XPinger
4.4
the IFE needs upgrading but otherwise the service, meals and general ambience was great. The staff are attentive and you feel 'well looked after'
Date
12.05.2018
Seat comfort
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Cabin Staff service
Value for money
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Christian Stefes
4.4
The flight attendances have been very attentive and friendly. Felt really pampered.
SQ has one of the best entertainement systems with a large selection. Food, drinks and seat very nice.
Date
19.11.2017
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Dirk Spiers
4.4
Super airline. A380 is a super plane. Economy seat could have reclined a bit more
Date
12.02.2011
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clee722
4.4
SQ's new generation of A380s with Suites and Business Class occupying upper deck, PE and EY on the main deck. I like the fact PE is right behind the cockpit! Great product! Would love to fly on this plane again!
Date
30.10.2019
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Jan-Darius Reimann
4.4
Singapore Airlines is on top for the last years. Nice personal nice food and great service. Was not the last time Singapore Airlines was my host. I suggest you the track NYC-FRA-SIN
Date
25.06.2013
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Madhava Griffiths
4.4
Singapore Airlines ground staff at Manchester Airport where Fantastic, I was transfering from another flight which arrived over ONE Hour late causing my already tight connection to become even more tighter, and the Singapore Airlines Team where Brilliant in assisting me reaching the gate. I had checked-in online however SQ website would not allow me to print off a boarding pass, the team at the airport printed me off a boarding card and escorted me to the gate though fast-track security. Onboard the crew where very proffesional, attenttive, freindly and great to have chat with. My best Singapore Airlines experience so far!
Date
07.09.2016
Seat comfort
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Cabin Staff service
Value for money
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miinmiin
4.4
Nice airline , just the crew chating loudly during disembark, that hour most of the guest is sleeping due to mid night fligh
Date
25.03.2019
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Value for money
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PTM
4.4
Long flight to LAX from NRT, movie selection is a bit limited, food was great, service excellent. Slept most of the way.
Date
07.05.2016
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PTM
4.4
Its a 12 h flight leaving at midnight. I'm asleep before the plane takes off and wake up somewhere over Turkey. Breakfast is fine, service and crew are outstanding. Lie flat seat is hard, my back always hurts if I don't lie on my side. Almost better to recline the seat but this was the old business class seat which don't recline very far. Entertainment selections haven't been very good for the past two months.
Date
07.05.2016
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Balagopal
4.4
In urgent need of upgrading their IFE content
Date
03.12.2011
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Food & Beverages
Mark Fergusson
4.4
I had seat 52H to me was good. Good leg room, I'm 1.69cm. My secret I used a memory foam cushion to seat on, made the trip even nicer. No bum or back ach. Food was good, service was excellent. The 12 hour trip went quick.
Date
07.10.2018
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joshualuk
4.4
Great afternoon flight with Singapore Airlines towards Singapore.

It was not a fully loaded flight so I got plenty of room to get myself comfort. I was sitting in 43K so in the front part of economy class. So good to depart as quick as possible as I hope to explore the Jewel Changi Airport as soon as possible.

The boarding gate was in Gate 6 (specialized for Singapore Airlines as the KrisLounge was in nearby). The gate isn't too far from the security, with an uneventful boarding process.

For meals selection, chicken or beef meals could choose. I've choose the beef with mash potato which was pretty nice.

Service was great, especially for the hot towels.
Date
18.08.2019
Seat comfort
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