Reviews Lion Air

Reviews Lion Air

3 from 13 reviews
Customer ratings
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Overall rating
3
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Rating
Piero Bianco
1.6
Suggest to have with you a scarf. A jet of cold air on the neck! As it''s not usual on ATR, the fault is of the crew or the company, not able to set a comfortable AC temperature
Date
10.09.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Benny
3.2
Delayed for 2 hours. Operational issue.
Raining during boarding. Umbrella provided, but the plane parked quite far.
Date
17.03.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Benny
4.2
My rating mainly influenced by Lion's excellent on-time performance on this flight, given previous delay track record of this airline in the past.

Since I already know that in-flight meal and entertainment would not be available in this flight, so I did not expecting anything, thus that was excluded from my assessment.

Boarding process was like business as usual.

Flight crew were just fine. They did what they have to do.
Date
04.03.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Masadhi PraGuna
4.4
my first choice when i buy airline ticket in Indonesia, because its cheap. landed on time, never had any bad delay with Lion (lucky me)
Date
12.07.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Rere Rayendra
3.2
An average airline with average services and the sometimes rude flight attendant. Almost no entertainment and services, like other low-cost airlines and really cramped seats. Questionable safety record and questionable pilots.
Date
24.10.2015
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
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Jamil Ihsan
2
There was a delayed about 20 minutes, but the crew did not mention detail information why the flight was delayed, they just told us that operational problems occurred. The same case happened to my friend, but different city destination. They got delayed 2 hours and no word sorry from the crew.
Date
26.09.2015
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Jamil Ihsan
4.4
It was a very excellent time travelling with Lion at that time, after checked in, there was an in time calling to depart. I was feeling great when Lion not delaying their flight since I have to arrive on time to Medan. Good Job Lion Air!
Date
10.09.2015
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Ernes
3.8
Low cost company with a big fleet of aircrafts. It's pretty cheap fly with them, though it's easy to get some delays. The crew can be rated like average but the aircraft was too noisy and cold. In conclusion is good if you don't want to spend much money.
Date
13.10.2014
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Jamil Ihsan
4.6
I got a morning flight from Medan to Padang. While arriving at the check in counter, there were not any board that is mentioning my departure to Padang, but the staff were nice to give me a way to go to the right counter.
Date
04.06.2014
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Erwin Tosca
1.8
the seating is cramped quarters
Date
25.02.2013
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Ilon
2.6
The 17 A seat number has no window,so if you fly with Lion's 737-900ER don't choose this seat if u want expecting great view
Date
28.12.2012
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Sinepar
2.6
Smallest leg room ever! I wonder if they can make seats stand even closer to each other without hampering passengers' ability to brace in an emergency situation?
Date
16.11.2012
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Daniel
1.2
below average for me, sorry :(
Date
13.11.2011
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
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