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Reviews Flybe

3.2 from 39 reviews
Customer ratings
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Overall rating
3.2
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Piero Bianco
1.8
They try to get money from everything. Asked me 50 ? per cabin luggage, but only a hard discussion they were convenced that my ticket included cabin luggage without any restriction.
Date
16.09.2019
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Marc Nowak
1.4
You could see and feel that this plane serviced for 20 years. Waiting for more than 1.5 hours on the plane before the engines started.
No clear information about the reasons.
Date
13.07.2019
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carlanthony24
4.2
Second time taking flight back to Manchester and again a delay due to aircraft leaving late from Manchester previously. Swissport then inform technical fault. Captain said that the aircraft only left late. Not sure what to believe.
Date
27.04.2019
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Marco
1.6
Flybe charged my partner and me ?50 each at the gate to put our hand luggage in the hold, despite the fact that before flying we had made sure that the bags we were using were within the size limits for hand luggage declared on their website.
Date
04.02.2019
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tobymiddleton
3.2
Flight was delayed by 1Hr and 50mins but with no information when in the terminal. Flight was delayed due to late maintenance due to weather apparently. Flight crew where very apologetic and friendly, with a reasonable selection of food and drinks for such a short flight.
Date
17.03.2018
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Juraj Kovac
4.2
There's a lot to like about Flybe, including the pleasant crews and the onboard snacks for sale, which are actually quite excellent. Our flight PRG-SEN left on time and arrived slightly ahead of schedule. My only problem is the unavailability of online check-in at many stations, requiring passengers to check in at a desk.
Date
27.02.2018
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Meinolf
1.6
This airline gives us the feeling of a real air-bus.
Noise, loud and louder, no service, even water costs, cabin baggage is not allowed if too big. Too big is smaller than IATA standard!! Luckily this is not checked often, but if, it costs 45GBP!
Date
07.09.2017
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Meinolf
1.6
City bus, not a plane with service. Today Flybe told us, that they will charge for cabin luggage, starting June 2017.
40 GBP!!
They invented a new cabin luggage size, slightly smaller than the IATA standard. My case fits perfect in the overhead bin, but need to be checked in for 40 bugs in future, cause size is out of Flybe standard. Ridiculous.!
Date
10.05.2017
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Dave Brown
1.4
I really don't know what to say about this airline, except that if Laurel and Hardy ran an airline, this would be it.
They seem to have a total inability to get an aircraft to its destination on time.
Everything they do is badly planned and using Servisair as their ground crew just makes things worse.
Planes are old and a bit cramped but you get what you pay for. It's just compared to the other budget airlines the are always late.
This is my 9th flight with them this year. 7 have been late. Some close to an hour and as I sit and write this now we are currently 35 minutes late leaving Edinburgh.

FlyBe? FlyBeLate more like.
Date
13.04.2017
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Dave Brown
1.6
Regularly late on every route they do.
Planes are cramped, stuffy and hot.
Flight deck rarely give updates as to reasons for delays so left wondering what is happening.
Keep changing the 'aircraft' which creates further delays.
Date
29.03.2017
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Jeremy Betteridge
1.6
Flybe seems to be in decline. They aren't managing their check in which was extremely poor, they called us to the aircraft saying it was ready and we all stood in the air bridge for 5 minutes. The cabin crew were giggly and unprofessional in some ways, they referred to the air-crew as the guys.

The guys forgot to turn the seat belt signs off and had to be asked by the passenger in front of me who needed the loo.
Date
23.03.2017
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Robert Heywood
3.8
Unusually, the flight was delayed as the aircraft scheduled went u/s. Normally they are bang on time. Service is always friendly
Date
16.12.2016
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Jeremy Betteridge
2.2
Flybe seems to go more downhill every time I use them. They've just introduced an even smaller cabin bag allowance yet people often abuse it - very annoying. They act like an airline under pressure.
Date
13.12.2016
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Robert Heywood
3.8
Flybe are definitely turning around their reputation. Both the outbound and return flights left EARLY and the ERJ is a very nice aircraft to fly in.
Date
11.11.2016
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Gio
3.8
It is a good budget airline. I flew MXP-CWL on an E190. The flight was on time, the cabin crew were kind. Legroom was decent,
I would consider FlyBe a good budget airline after this flight: you get what you pay for.
Date
20.10.2016
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john clayton
2
Aircraft under FlyBe colours but operated by Irish operator Air Sorbert (?)
A short flight (30 mins) but aircraft very basic, bus type seats, and why do the have to offer drinks/food on such a short flight? which you have to pay for.
Also expensive
Date
03.07.2016
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Billy
4.4
This was a Flybe flight, with a BA flight number, operated by Loganair. Confused?

Loganair is a great little airlien who still provide an inflight service (tea and biscuits!)

The scenery over Scotland is beautiful.
Date
23.06.2016
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Robert Brooks
4.8
Flight from London City Airport to Aberdeen/Dyce Airport. Aircraft was a Dash 8 Q400, first impressions, the purple mood lighting is quite cool, and the seats comfortable, if sadly quite worn. A few items of rubbish was left in the seat pocket and some crumbs in the seat folds which was a bit of a shame. Crew very attentive, and the FO gave a very detailed preflight talk.
Date
19.05.2016
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AviationEagle32
4.2
Boarding was relatively quick. My seat was 9A which doesn't have a great window position. We were quick to push back. Our journey was very quick. The crew were very polite and efficient.Our aircraft (E195) looked in need of refurbishment but it was comfortable.
Date
01.04.2016
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Declan Kelly
4.8
One of the best regional airlines I have ever flown with, if not the best! My short hop from Cardiff to Cork was a pleasure. Whilst the cabin crew gave me my coffee, not long after they were taking it off me as we were beginning our descent. I was very pleased to have the delicious sweet at the end of the flight. Overall perfect!
Date
17.02.2016
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Nathalie Simone
4.4
Great airline. No frill cheap but much better customer service than the usual no frills airline. Many flights always quite empty so you can sit where you choose, although there is free allocated seating.
Date
10.01.2016
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Mark Szutor
4.4
I think it is safe to say, this was the best flight I've ever had.

Seat 1A, which considered to be a bit uncomfortable, during windy weather and take-offs, as it far in front of the aircraft.
But I had a great time on-board.

Cabin crew is just amazing. Efficient, kind, and funny.
Regular announcements from the flight crew as well.
Date
20.12.2015
Seat comfort
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Value for money
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Mike Bennett
3.8
Having flown with Flybe on many occasions, mostly to Jersey, it was the usual quite high standard of service and the flight was good. However I personally would like more information on the flight, Height Speed weather etc. But this is not a big problem.
Date
24.09.2015
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Adam
3.2
You get on, sit down, the plane takes off, flies to where your going, lands and you get off. Otherwise there's nothing to note, BoB service and the seats and legroom are ok.
Try and stay away from the prop if your on the dash 8.
Date
15.07.2015
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Peter Blair
2.4
FlyBe staff are pretty good - but their systems are dreadful and their policy of selling cheap advance tickets and then change the flight dates and times is very poor.

We bought a number of what we thought were cheap tickets only to find that FlyBe changed not only the flight times, but the dates too in some cases. Tickets can only be changed by calling an 0845 number which is really expensive when calling internationally. Subsequent changes to tickets are ?30 a time. Their computers had no way of finding bookings by surname - so I'm pretty sure that a few changes down the road we have lost a few bookings.

We may fly with them again - perhaps. But we won't be fooled into buying advance tickets that look much cheaper than they are..

Also - who dreamt up the 07:45 Sunday flight from Southend to Caen? There is no London train that arrives in time on a Sunday... I suspect it will be a quiet flight which they will then cancel because no-one us using it. Perhaps if we could get there by public transport, more people would use the flight?
Date
04.05.2015
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Value for money
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Nial Collinge
4.4
Flybe are an awesome airline. The whole experience from checking in to deplaning is absolutely brilliant. Plus there prices are not extortionate either which is a big plus for people who travel more than normal. Their check in service is superb the self check in desks are so easy to work its unreal. Even my Nan who is in her 70's and hasn't a clue on technology can work it it's that easy.
Date
26.04.2015
Seat comfort
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ScottishRM
4.6
great flight with FlyBE as always, crew were excellent and very welcoming on boarding and during the flight

experienced no delays infact on one flight it left early!

Would highly recommend flybe for a very friendly service at a great price and much quicker and cheaper for Scotland to go to london
Date
23.02.2015
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inflight Video
1.4
Where to begin? If you are looking for an ontime, efficient experience - you need to go elsewhere. In 13 Flybe flights this year only 3 have left on time, and you get no information about delays when they happen (they just expect you to sit around waiting with no announcements).

The reason for this is the type of flight they operate - morning flights tend to be delayed by only a few minutes, but all those little delays throughout their 10+ sectors in a day add up, and although they try to be a LCC the turnaround time is unrealistically low, causing delays unless things run exceptionally smoothly.

Add in weather factors at the smaller airports they serve and cancellations are a given - I was once bussed from Waterford to Belfast (6 hours drive away) as the weather was bad at Waterford. Despite the fact we drove past Dublin Airport with multiple daily flights to BHX on other airlines - we had to fly back with Flybe.

Once on board, the staff are usually very friendly and helpful however, and the buy on board service is pretty reasonably priced too.
Date
23.12.2014
Seat comfort
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Willem Nijhoff
3.8
Very nice airliner, the crew was very friendly and the flight was atleast nice.
Fast boarding and deboarding and good service on board!
The normal prices on board of Ryanair or another low-cost airliner are like 3 euro's for a cola, at Flybe only 1,5, so I took for once something to drink on board, was a long time ago that I bought something on board of an airplane xD
Date
13.11.2014
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george
3.8
i like flybe but there could be improvements. they have 2 seats on a side whats this for? the in flight service is brilliant but a bit expensive. when were up in the air for 2 minuets the cabin crew are bringing down the trolley! awesome!
Date
29.10.2014
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Paul Casey
4.4
Very quick and efficient boarding process, on time departure from Glasgow and early arrival in Manchester...what more can you ask for?
Staff inboard were very friendly and welcoming and I'd be pleased to fly with them again...FlyBe, please offer a Glasgow-London service!
Date
26.09.2014
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Koos Fockens
3.6
The service currently is convenient for my work schedule. However, changes are coming, changing the EXT to AMS journey from 11:30 to 18:10 , and the return journey from 14:35 to much later resulting in an arrival time at 21:30 or thereabouts in Exeter, Very inconvenient for commuters.
I am now forced to change to Bristol and another airline due to lost time both at home and at work. Hence the reduction in rating.
Date
05.09.2014
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Tiago Leao
4.2
There Crew are fantastic and getting on board the plane it looked nice and clean. Nice big windows to look out of and lovely food, they just need to put a bit more on the menu for me. They do not mess about with getting the passengers on board which means a nice on time flight. They also ashore you a nice flight and a nice bacon sandwich as well!
Date
14.08.2014
Seat comfort
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martin schutt
4.4
I think every person who flies with Flybe knows that they have a no frills concept, hence you need to buy food and drinks. But the crew was very friendly, the boarding and deboarding very fast and convenient through both the rear and the front door. We departed on time and landet 10 minutes before the sheduled time. The IFE was looking out of the window - but this is acceptable for a flighttime of only 1 hour.
Date
17.04.2014
Seat comfort
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Julian
2.8
This airline is a fan of starting boarding late which leads to late departures everytime I fly with them. And their insistance on checking in online less than 36 hours in advance really isn't helpful for me!
Date
24.09.2013
Seat comfort
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Mike Bennett
4
Best of the low cost airlines and usually on time. quite strict on cabin luggage (size and weight).
Date
03.07.2013
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Mark Ellis
3.6
Cosy but gets you there when the weather is OK
Date
18.06.2013
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Robert Blakey
2.4
Actual departure from gate - 19:35, Takeoff - 19:45, Landing 20:17.
Date
01.06.2013
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Murray Gates
1.4
Got there and back on time - nice flight
Date
20.05.2013
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