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Almaty International Airport

Almaty International Airport

2.7 from 9 reviews
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City:
Almaty
Country:
Kazakhstan
IATA:
ALA
ICAO:
UAAA
Website:
en.alaport.com
Latest reviews
Anastasia
3
The only way to get to the airport at night is by taxi or own car. There is tasty and inexpensive food in the canteen and cafe in the airport building. When entering the country you must fill in a migration card, be ready and don't forget a pen!
Date
13.03.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Johannes
1.8
Getting to the airport: only by bus, only if you are a local + russian fluency - a precondition
Check-in: Incredibly slow and as if it were the first time in their life they ever did somehting like that
Security Check: A first check to enter the airport, a second to enter the check-in area, a third after check-in, another check after security check, to check the documents once again, last check when entering the gangway, very last check, when leaving the gangway. Lengthy, at times chaotic and with seemingly arbitrary rules (Export of more than 1 litre of cognac for example is sometimes illegal etc.)
WiFi: Connection failed and was impossible to get
Food services: very limited
Lounge: best thing: a microwave + plastic-box-noodles. If you fly Lufthansa / KLM: a single free bottle of beer is included. No newspapers.
Date
11.09.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Johannes
2.2
Getting there: only by taxi (or bus, if you speak russian - slow!)
Check-in: super duper ultra slow and only starts 2 hours before take-off. Including baggage drop, which is just as slow! No special line for Business Class (well there is one - but it's used by just about everybody else as well. Doesn't count. Security check: plenty. at pretty much every corner someone stands to check you whatever. Takes time, consumes nerves and seems to be good for nothing. Rules are arbitrary, sometimes, honey is taken away, sometmes, cognac, sometimes ... whoever cares. Anything can be redeemed by paying the personal and immediate security fee ... for exporting more than 500g of honey. Whatever...
WiFi: unstable, connection fails
services: the minimum is covered. Duty-Free shop is decent, albeit not cheap
Lounge: a joke, seriously. Though as Lufthansa / KLM-passenger you will get a single bottle of beer. And instant-noodles + microwave. One pack per passenger.
Date
11.09.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
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