Reviews Emirates

Reviews Emirates

3.8 from 204 reviews
Customer ratings
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Overall rating
3.8
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Rating
JOSO
4.4
Did not use wifi.
Was unwell in early part of flight and was well looked after.
On arrival at Dubai, it would be good to be provided with directions to next gate for onward flight with them.
Date
12.12.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
JOSO
4.4
Emirates is a great airline to fly with. We have had many flights with them and always had a good experience. One drawback is that they could provide better assistance getting between flights in Dubai. Possibly a route map to the next gate - they know where we are going because the next flight was with them.
Date
12.12.2019
Seat comfort
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Cabin Staff service
Value for money
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antuan2003
4.2
The WiFi on Emirates planes, especially in Economy, as I've discovered are pretty hit or miss. On the way to JFK from DXB, the wifi was stably loading text, but couldn't handle videos, and occasionally loaded low quality photos. On the way back to Dubai however, it could barely load text and send as well.
Date
18.11.2019
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ashfaaq
4.6
Emirates is obviously an amazing airline to fly with and is the best airline! The facilities, legroom, and the food provided are incredible. I would definitely recommend someone to choose Emirates over any other airline.
Date
16.11.2019
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ashfaaq
5
Emirates is the best airline to travel with. The legroom is above average and the food and service provided are excellent. I would definitely recommend anyone to travel with Emirates than any other airline.
Date
16.11.2019
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ashfaaq
4.4
I always rate Emirates the best airline in the world, because it is! The food onboard is incredibly delicious!
Date
16.11.2019
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ashfaaq
4.6
Still the best airline to travel with. The staff are so kind and make you feel at home. Every flight is great with Emirates.
Date
16.11.2019
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Leon
4.2
First Class on the A380 is just amazing on Emirates as everyone knows. Unlimited WiFi, Shower Spa, Lounge and Flight Crew. Food was also amazing thank you for that journey Emirates:)) I definitely not forget that flight so soon.
Date
12.10.2019
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Travelar76
3.6
If you fly the A380, it is really good! If you get on the 777 you are maybe better of at the usul European airlienes.
Date
05.10.2019
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Travelar76
4.4
The 777 with EK is as worse as with any European airline, 10 abreast and terrible airflow in the aft section. Service was mediocure.
Date
05.10.2019
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NZ_PHLYER
4.4
Great flight but the only downside to it was the thickness of the walls and the limited WiFi (20mb).
Date
02.10.2019
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sakshamjhawar
3.6
I was provided with a non-veg meal unknowingly. However, the crew were quick to replace it with a veg meal upon asking them.
Date
13.09.2019
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bikbokken
4.2
The best airline in the world. I am very proud of having the chance to fly with Emirates. Thanks to Emirates for being so friendly, and so professional.
Date
07.09.2019
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joshualuk
3.4
Fair evening flight to Dubai for connection.

I was sitting in 42C (originally sitting on 42B but changed seats by someone else) on the aisle. The flight was really full that it was trying to get all travelers from Hong Kong and nearby cities to Dubai.

The boarding gate was fair that I need to take the train to my boarding gate. When I arrived, plenty of people was queuing for boarding so it takes around 45 minutes to put all passengers inside the Flying giant.

Cabin crew were exceptionally nice and always ready to help us either carry-on or any specialties. However, what I really pissed off is those mainland Chinese travelers have ruined the washrooms and made them full of dirt. Besides, they tried to take some pictures on the ladder to Business Class. I understand they were excited but safety should be prior than self-enjoyment which I really annoyed.

The meal selection included either Chicken or Beef, which I chose the Chicken with pasta which I think the taste is fair, not really good at all. I had ordered their cup noodles as well but it was neither taste well .

The ICE flight entertainment is really good, however the hardware was not so adapted into it. The plane was quite old and they use the setup which years ago does. I could understand with that but I think it's time to get some renovation on that plane, which they could change to the amazing setup on their Boeing 777-300ER.

After some time of sleep, the snack came with Beef sandwich with drinks.
Even though the sandwich was dry, it tastes way better than the dinner.

Before the flight landed, some mainland Chinese travelers attempted to change seat even though the belt sign was on for a while, the cabin crew had to yell to stop them but those travelers changed anyway. I was really not pleasant with those travelers. They just put shame on their country.

The flight arrive Dubai almost an hour earlier than expected which was awesome to connecting travelers. Hope next time I will have better experience on this flight.
Date
18.08.2019
Seat comfort
Inflight entertainment
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Value for money
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joshualuk
4.6
Good morning flight with the Emirates

It wasn't a fully loaded flight so I got plenty of room to get myself comfort.I was sitting in 17A so in the front part of economy class. So good to depart as quick as possible as I need to go to my hotel and start exploring the city.

The boarding gate was really far (boarding in C9 gate), with the standard Middle East boarding process: enter the particular area with sitting surrounded by mirrors. The boarding process took a while to let the last passengers to enter the plane.

The flight wasn't fully loaded, therefore there are plenty of space for me to store things and using the plug next seat.

For meals selection, chicken or beef meals could choose. I've choose the beef with mash potato which was pretty nice.

As this is a morning flight, everyone who got a stressful layover on Dubai Airport fell asleep, the mood lighting is really beautiful and kind of help to get some sleep.

The window view is really decent as well when you passing through Iran rocky mountains, snowy mountains in Caucasus Region, and the snowy plain of Estonia, Stockholm.

Overall it is an awesome flight for me to enjoy both the scene and the in-flight entertainment.
Date
18.08.2019
Seat comfort
Inflight entertainment
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Value for money
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Robert
4.6
My school booked Emirates on our school trip to India to teach kids. I knew Emirates would be a good airline but my experience was fantastic. mostly housing Irish flight attendants, I somewhat felt at home in the air. the staff were very very friendly and very approachable to strike a conversation with. on my connecting flight to India, I actually met someone from my home town! small world is a true saying.

the entertainment was fantastic having a vast array of Movies and Box sets and cameras to see outside if you didn't get a window seat. a brilliant idea if I say so myself. although, when it came to music it was very limited, as when it came to Metallica, it only had a handfull of songs which were all on the Black Album. but overall it was not that bad.

boarding was fairly simple with complimentary newspaper which was a nice touch. and it was very organised. and fast. (although on my way back from Kolkata to Dubai, i did accidentally tap the police officer in the head with my boarding pocket xD oops)

I did not pay for the wifi as i carrried Rupees and Euros and they only accepted Arabic Dollar so I will leave that for you to decide. (p.s it is expensive so predownload or save your music and videos)

overall i LOVED my flights with Emirates and hope to fly with them again in the future.

10/10 for me!
Date
11.08.2019
Seat comfort
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Sebbur
3.8
Good airline but a crazy captain. The captain tried to fly in the storm multiple times instead of taking an another route. I think he was trying to save some time. I think that safety is more important then saving delay time. Nice cabin attendants and business class service.
Date
01.08.2019
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Value for money
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Sebbur
2.2
Unorganised boarding process where the Emirates manager was needed to get things in order. Rude and not smiling cabin crew. But one female attendant was nice and talked to the passengers, she was so nice to me and gave me ice cream from the business class galley. Good entertaining system but the WiFi was out of service. Food was excellent.
Date
01.08.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Felix Kleinwachter
4.6
I?m flying emirates from time to time since 2009. I think it?s not a secret that the service is not as brilliant as it had been in the past but it?s still nothing to complain about. A nice crew as always, good food and a nice inflight entertainment
Date
30.07.2019
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Value for money
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nvrflycoach
2.4
Emirates is always a hit or a miss and last night from GVA to DXB, was definitely a miss. Flight crew barely greeted anyone, service was very perfunctory and spent the majority of the flight gabbing away in the galley. This is really sad, because when Emirates is on they really return flying to the wonder years and it's a pleasure. The flight last night was more comparable to EasyJet.
Date
29.06.2019
Seat comfort
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Value for money
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AbdulAbusada
4.8
Best airline ever! Recommend! The only thing is that the B777-300ER seats are a bit small and tight. 3-4-3 configuration is a bit too much for a 777.
Date
24.06.2019
Seat comfort
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Value for money
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AbdulAbusada
4.6
Emirates is the best airline I've ever flown to be honest. Airplane is clean, service/crew were friendly and awesome, and food is excellent. I would definitely rate this a 5-star.
Date
24.06.2019
Seat comfort
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Cabin Staff service
Value for money
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_orlandoln
3.2
Boarding could've been better however was fine . The crew were great and we flew on a brand new 77W . The IFE was great . the seat was ok however the seat cover came off . The WiFi was a bit expensive . The food was decent .
Date
23.06.2019
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Alex_Bransby
4.6
Fantastic airline, tied with Singapore as the best period. Staff take professionalism and helpfulness to the next level, even moving my seat from a middle seat to an aisle at the gate. On board has a luxurious feel even in economy and the crew are attentive and friendly. Food is next level being as good as ground food and the entertainment was so good I didn't want to disembark.
Date
08.01.2019
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Value for money
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Robert Revet
3.4
Good airline but a B777 with 10 abreast seating is unacceptable for a 14 hour flight.
Extremely uncomfortable on seats no larger than other carriers have on 50-seaters for 45min flights.
Service and meals were fine.
Date
17.12.2018
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Inflight entertainment
Cabin Staff service
Value for money
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Chris
2.8
Emirates are an OK airline, not the best in the world but certainly not the worst either.
When you get a good price they are worth it but only then as most of their 777's are designed around sardine cans with tiny seats and little personal space, even in business with the 2-3-2 layout, who wants to pay the money for business and be stuck in that middle with their small seats (compared to other airlines)
Date
14.10.2018
Seat comfort
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Cabin Staff service
Value for money
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rytor
3.8
Wifi was expensive, it was meant to be cheaper as a frequent flyer, but it didn't pull my information which was disappointing. Wifi worked well sometimes but not at all at other points.
Date
01.10.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
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Mateusz
3.8
LOT from Dubai to Warsaw served by buses from the plane to the terminal. Nothing pleasant like the temperature outside 40 degrees and for this stairs to get off the plane.
Date
24.09.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Donessen
4.8
This was a new B777 in the updated EK Business Class configuration. The in-flight service was excellent without being overpowering.
Date
23.09.2018
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Value for money
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mykal
4.8
Easily the best airline I have ever had the privilege of travelling on. Every aspect was excellent.
Date
14.09.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Robert Revet
4.2
Good flight and indeed a rather pleasant airline.
But not really more than average.
Dark cabin for 13 hours is rather unpleasant.
Reading light pointed at my chest and nobody was able to fix that.
Entertainment has hundreds of alternatives but no real highlight.
Date
28.08.2018
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Inflight entertainment
Cabin Staff service
Value for money
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Nickerd
4
In opinion emirates is just amazing. Friendly staff, great service and lots of choise on your IFE for a reasonable price.
Date
26.08.2018
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maxxer25
4
My only criticism would be that there is no on demand dining. Apart from that, the rest was all good. Food was really nice.
Date
14.08.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
George
2
Chaotic boarding system at Glasgow airport when everyone tries to get to the front of the queue at the same time and the girl at the desk is asking in a very quiet voice for boarding by sections as on your boarding pass. Why not use the tannoy? It was used for everything else that day.
Date
09.08.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
TeamSmithie
4.6
wifi was a little slow compared to what ive experiences on other 777's on different airlines but still managable
Date
06.08.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
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CarlosFreitas
4.8
Business Class boarding together Economic Class. Many people entering into the plane with the same gate is very complicated.
Chargered Wifi for Business Class is unacceptable.
Date
23.07.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
harshagrao
4.2
On-board WiFi is great, free to try out. Vegetarian Food has to be the best i have had on any airline
Date
14.04.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Thomas van Woerkom
3.2
Emirates might be having one of the best ratings, but I do not enjoy their services that much. Planes are too big, too many families on board, which makes you unable to sleep with Dubai as stopover (terrible airport). Crew and in-flight food is good though.
Date
02.04.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Rudolf Walser
3.6
Crew seemed overwhelmed by their duties (full flight). Beverages were served halfway thru meal! Drink requests were ignored or forgotten.
Date
28.03.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Marcel Meyer
2.8
The crew isn't very active after the serving of the meals and sit around. Especially the men are very lazy and prefere to make there own parties.
Date
25.02.2018
Seat comfort
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INDIEFLYER
3.2
AGAIN EMIRATES,THE BEST BUT SOME IMPROVEMENT IN THE SKY LIKE MORE SMART CREW MEMBERS THEY CANT TAKE ENGLISH PROPERLY.
Date
11.01.2018
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INDIEFLYER
4.4
ANOTHER FLIGHT WITH EMIRATES NOW TO AMSTERDAM ON EMIRATES BUSINESS CLASS,WOW,I AM EXCITED TO BOARD ON AN A380..
Date
11.01.2018
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Value for money
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INDIEFLYER
4.4
MY SECOND FIRST CLASS TRIP WITH EMIRATES WAS AWESOME AND COMFORTABLE.GOOD FOOD CHOICE AND NEAT AND CLEAN CABIN AND THEY TOOK CARE OF ME.
Date
10.01.2018
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ameergreat
1.6
I did not have an option otherwise this from dubai to karachi was useless.

It was late, the annpuncements were erratic and airhostess pathtic. They even fought each other
Date
09.12.2017
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Inflight entertainment
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Value for money
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DW
1.8
Good product on board. Service regarding booking is awful, with cancelled fights, seating problems and 2 broken aircraft in 4 flights.
Date
29.10.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Mars
2.6
Deplaning an A380 on tarmac was strange.
First drinks served only with food and second drink only a couple of minutes later, then nothing for the rest of the flight time.
IFE had no live TV.
Date
06.08.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Mars
3.2
No live TV in IFE.
first drinks very late with food. Very hot in plane while standing. Free Wifi ended earlier than told.
Date
06.08.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Thomas van Woerkom
2.2
Bad wifi, boarding was ok. Not too long, could have been improved. Ok cabin crew. And a no go to rest a bit as there are too many families (with kids) or loud people on board.
Date
21.07.2017
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Cabin Staff service
Value for money
Food & Beverages
MJamesC
4.6
Excellent staff on very busy flight - nothing too much trouble, food good, and service excellent. Good info regarding late arrival and transit arrangements for onward flights
Date
02.06.2017
Seat comfort
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Cabin Staff service
Value for money
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Thomas van Woerkom
2.8
Aircraft is too big for me as boarding starts very early and takes some time to deboard too. Flightcrew was good and up to standards. In flight service does have a good number of movies, but games are dull and touchscreen does not work properly for them. Wifi is slow and need to pay 1 usd for 500 mb, which is quite cheap i must say.
Date
11.05.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
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